American Education Services

AES keeps changing the details and charges incorrectly

The problem started when my loan was transferred from XPRESS loan services to American Education Services. At first, they charged me a 60 days late fee on my credit card and it was entirely a mistake from their accounts department. This mistake happened in 2011. Since then, it has been 7 years and I am paying for their mistake.

When the loan was transferred they forgot to put me on an auto payment. I immediately contacted them to get the matter sorted. But, I was later hit by a 60 day late charges. This was never resolved.

Again, in 2012, I closed my student loan account by paying them in full the balance that was remaining. However, I started getting calls in March 2017 about the amount that was left to be paid and I was again 60 days late in making the payments. They have reported it to the three bureaus. Again, in Jan 2018, they reported that my account was closed.

I am trying my best to resolve all these matters and there should not have been any reporting for the period of 2012-2017, but they did. It was their clerical error and I was tortured with the calls and other issues.

I am all the time making calls and trying to reach their accounts department, but there is no resolution provided yet. I am also worried about my credit score that they have gotten worse by making mistakes.

Whenever I call these people, they behave as if I am the one making mistakes all the time and they are innocent. This has become a chain for their accounting glitches. It is unacceptable to face the troubles that they created. The account that was long back closed in 2012, how can be reported for non-payment n 2018. What are these guys upto?

It is irritating to hear them talking top of my words while I was trying to request them for checking the accounting details and getting me an answer. I was going to refinance my home, but because of them hurting my credit score, now I see this close to impossible.

I have plans and these guys are behind my a**. This is frustrating to know how companies put their clients in trouble and do not even try to settle things for good. I am sure they have made other mistakes too.

All the reports speaking against them cannot be fake. These guys are in danger. If they keep doing so, soon they will be forced to shut down. I myself, will seek legal aid if they do not resolve the matter at the earliest.

AES has a lot to learn, but while they are still coping with their terms and business plans, why don’t they give their customers some rest. They should take a break and learn how to do some maths. They are ripping people and their credit score because they do not know how to calculate. Is this how a loan company works? What a shame?

The reviews, complaints and scams posted about American Education Services is permanant record located at https://dirtyscam.com/reviews/american-education-services/ Search for all reviews, complaints and scams about American Education Services
The reviews, complaints and scams about American Education Services is posted by muller. We at dirty scam are not liable for the content posted about American Education Services. If you have any concern about American Education Services's report, you can contact us by using this email.
Is American Education Services legit? Is American Education Services quack? Is American Education Services fake? Is American Education Services a fraud website or business or person? Please write down your review or report a fraud on dirtyscam.com to raise your voice, you might not be alone who was ripped off by American Education Services.

Rate and write a review on American Education Services

Your email address will not be published. Required fields are marked *

North 7th Street 1200
Kansas City 66101 KS US
Get directions
Approved Date: April 23, 2018
Reviews: 0
Reported Loss : 4000 $
Severity of Scam : Extremely High
Reported by : muller
Views :

12 views