America First Credit Union

They Essentially Called Me A Lair

I have never dealt with a worse bank in all my life. I left the country on vacation after purchasing a car and didn’t add it to my insurance right away.

They tacked on their own insurance plan that is over $1,000 for one month.

Several attempts to call and explain how my insurance company covers me on any vehicle I drive or buy within the first 30 days and they essentially called me a lair.

Had my insurance agent explain it in writing and they still refused to hear it.

Called and talked to a “supervisor” and she cut me off, yelled at me, and told me to have a nice day.

I have never been treated so poorly… Not even by the IRS!

Is America First Credit Union a legit?

America First Credit Union is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is America First Credit Union located?

America First Credit Union is headquarted at 2715 W 5400 S Salt Lake City, UT 84129. You can contact America First Credit Union by dialing (801) 969-0513 or visit their website N/A.

How much monetary loss is incurred by America First Credit Union’s customers?

According to America First Credit Union’s customers, a monetary loss of US $3625 has been reported. The severity of entire incident reports is high.

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1 Review on America First Credit Union

  1. Terrible service!

    Terrible service! They took down my autopay information incorrectly multiple times, never called to let me know there were issues, billed me with late fees, and I had to fight tooth and nail over the phone just to get my payment set up. Terrible customer service the whole time. not helpful. I moved the loan to a much better bank

Reviews: 1
Reported Loss : 3625 $
Severity : High
Reported by : Anonymous
Views :