Horrible. I was treated horribly by the woman with blond hair and light eyes. She went out of her way to give me a hard time.
All I wanted to do was pay a bill and my husband and I are regular customers who go there all the time.
Usually the staff is wonderful and we bring them food, scratch tickets to show our appreciation. Not anymore. I’m all set.
I had cash in hand this woman told me with my NSTAR form with my account number highlighted she didn’t know if it was correct and I would need to call NSTAR on Saturday (they aren’t open).
I politely reminded her of this and she then stopped me from doing this fools errand.
I asked her just to put my name in and she proceeded to flat out disrespect me and call me a liar.
I was so humiliated and hurt that someone would treat me this terribly when all I wanted to do was pay a bill.
NEVER IN MY LIFE HAVE I BEEN TREATED LIKE THAT.
She has a set on her- thinking she can be tough because she is behind plexiglass lol.
Well I am a firm believer in Karma. So what goes around comes around.
Yes I got the bill paid. Yes she pulled my name up on file like I had initially asked her to do, but she had to make things tough and be a b!tch and accuse me of being a liar in the process.
I left with a paid bill but feeling ashamed and verbally assaulted by a woman who just felt like doing it for no reason at all so mean.