1. “G” the receptionist forgot about my initial consultation (and I came from San Jose).
2. After my procedures (eyelid, scar and buccal fat removal) I arrived for my post-op only to find the doctor was in surgery (again, I had come from San Jose).
3. A post-op was NEVER rescheduled.
Nice guy, technically adept. Just needs to work on c ustomer service.