First of all, before I even made an appointment I made sure they accepted my insurance VSP. They said that they did.. The doctor himself was kind, my son enjoyed his enthusiasm.
Everything went well. Later I get a bill for $319. Why? Because they didn’t mark it as an eye exam. It is marked as a doctors exam not eye.
I asked why?THEN I was told because its a medical exam because he was diagnosed with leukocoria a diagnosis I should have been informed about THAT DAY.
It is beyond me that a office is so unprofessional! Working in a medical office myself i am so upset and frustrated. None of this is acceptable.