Absolutely HORRIBLE service! First, Mr. Williams, the owner, took about a month and a half to do my taxes.
Recently I received a huge bill even though they told me I didn’t owe money and that I would be receiving a $1500 refund.
When I asked to meet about the situation, the secretary told me to drop by anytime.
When I arrive there, Mr. Williams tells me he can’t just drop everything to see me.
Sounds understandable, so I scheduled an appointment for the following week and on the day of the appointment, he had his assistant call me and tell me that Mr. Williams left the office because he had something to do and that he would have to look at my paperwork instead.
And he says “what was the problem?” “Oh I need time to look at that, can we reschedule?” Extremely annoyed, I agreed to postpone and asked him to call me as soon as possible.
I did not receive a phone call until 2 weeks later, with no answers.
Completely unprofessional, DO NOT entrust your money to this place!