55 2nd Street Care Center

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I’ve been going to Sutter Medical for the few years. 55 2nd Street Care Center is super convenient to my office and it’s always been easy to get an appointment.

They recently moved primary care services out of the building which is quite unfortunate.

That was really the only reason why I went there, so minus one star for having to go to Potrero Hill for a check up.

They still have some services, like dermatology. I’ve been trying to schedule an appointment with their dermatologist for months.

My PCP said he would ask them to call. No call. I left a message. Did not hear back.

I finally managed to get someone on the phone to schedule an appointment.

I scheduled an appointment about a month in advance. Later on, I needed to reschedule.

I sent a request through their patient portal. Didn’t hear anything.

I left a message because nobody ever picks up. Never heard back.

I tried calling back the next day, phone lines were not working.

I hit the cancel button for the appointment in my patient portal with a message asking to reschedule.

Didn’t hear back. I called again and left yet another message. No response.

Thanks for ignoring your patients, y’all. I will not be coming back.

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3 reviews on 55 2nd Street Care Center

  1. This clinic is a robbery.

    This clinic is a robbery. Two doctors’ appointments and one boold test cost me $1,600 with insurance. One doctor’s appointment is for a reference to visit another doctor. This is the most ridiculous medical payment I have ever seen. Do not go to this clinic.

  2. Scammer

    The experience was good when i was there. I needed travel vaccines and they explained everything well.

    The problem came when i got billed, they told me i have to pay around $350, that i paid, expensive but it is how things work in the US.
    Some time later i got a letter saying that i have to pay $165 more.

    I called them an apparently the invoice was for more than $700 for a couple of vaccines!!! and they didn’t tell me the price, or are least an estimation, if i new i would have gone to another place.
    I didn’t have to pay $700 and only those extra $165 because they applied a 30% discount, luckily.

  3. Had to have lab work done.

    Had to have lab work done. Place was clean but wait time seemed very long but expected since they are a busy facility.

2nd Street 55
San Francisco 94105 CA US
Get directions
Reviews:3
Reported Loss :2665 $
Severity of Scam :Medium
Reported by : Anonymous
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