Wyndham Capital Mortgage

Waste of Time

I have to provide my input on Wyndham Capital Mortgage. I was receiving harassing emails from Emma Wohl.

I decided to submit a application. I submitted the application and never heard back anything.

Even if everything wasn’t looking too good perform customer service to tell me what I need to do in order to get a loan damn it is not that hard.

She found the time to constantly email me to submit an application everyday then after I heard both else.

A waste of my time

Is Wyndham Capital Mortgage a scam?
Wyndham Capital Mortgage is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Wyndham Capital Mortgage legit?
First Wyndham Capital Mortgage is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Wyndham Capital Mortgage’s consumers?
There is/are 39 review(s) posted about Wyndham Capital Mortgage and it indicates that the severity of the scam is Extremely High.
Where is Wyndham Capital Mortgage located?
Wyndham Capital Mortgage is located at 6115 Park S Dr #200, Charlotte, NC 28210, USA. You can contact Wyndham Capital Mortgage by dialing (888) 923-9911 or visit their website wyndhamcapital.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Wyndham Capital Mortgage’s customers?
According to the report(s), US $3698 was the total loss incurred by Wyndham Capital Mortgage’s customers.

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39 reviews on Wyndham Capital Mortgage

  1. Martin Guptil

    TERRIBLE EXPERIENCE - Don't waste your time!!!!

    I had the WORST experience ever with Whydham Capital and specifically Dennis McCoy. STAY AWAY AND BEWARE unless you are a PERFECT client – which you should then go to the local bank. At first Dennis was so nice and welcoming ……..that was until he realized it wasn’t a perfect file. I guess 95% perfect doesn’t work.

    He never got back to us, when we called for his manager his manager never contacted us, even the new assistant didn’t call us back. RUN and RUN FAR from Dennis McCoy and Whyndham Capital.

    AFter 8 weeks of us waiting for answers he came back with lame excuses and things needed in our file that we had already given him. TERRIBLE EXPERIENCE – Don’t waste your time!!!!

  2. Elizabeth S

    NOT recommended.

    SSSSSOOOOO not pleased with this company. We decided to use them after carefully weighing the pros and cons of other companies. I wish we would have used someone else. After an extremely long time, we were told that our refi could not go through because of some poppycock information that they had from the beginning.

    We lost out on lower rates, the cost of the appraisals (other mortgage companies won’t accept them), and other costs associated with our VA loan.

    If you are examining companies, ensure that you go with a company that has the wherewithall to work with the military and a top notch staff that knows what they are doing. This is our first refi, but how many times can you ask for the same information. NOT recommended.

  3. Bobby Myers

    Don't deal with these people.

    Don’t deal with these people. It is a scam! Mr. Beacus is a top notch scammer and belongs with this company.

  4. Maureen Graham

    Guess we got the wrong mortgage banker.

    Guess we got the wrong mortgage banker. It took OVER 2-1/2 MONTHS to get our refinance done. Thank goodness we finally got a manager to look it over and get it through.

    One of the most stressful and frustrating experiences we have ever had! Would definitely not recommend. Friendly staff, but unless you get the right person it will not be an easy or smooth process.

  5. Jennifer Wallace

    Stay away!

    Ugh! These guys are horrible! I believe they are a scam designed to get $400 appraisal out of the unsuspecting customer — whether or not they give that customer a loan. They are agonizingly slow, and when the rates go up and you are still playing footsie with them, they then try new tricks:

    We need more docs, more pay stubs, new mortgage payment stubs, make some repairs to your place, oh look now we found a lien on your property (btw: the lien was utterly false!). Stay away!

  6. Jack Jordan

    I had a terrible experience with Wyndham Capital via the Costco mortgage program.

    Their initial offer came in worse than the offer from Westar. I asked the loan officer at Wyndham Capital whether he would match the offer and I had trusted them because they agreed to match the lender rebate. He told me he got a “pricing exception” for me.

    Wyndham Capital then did a bait and switch on me to get me to move forward. The appraiser they used which appeared to be an affiliated company appraised my property much lower than the market value – almost 15% lower – and said they had to revert back to to the initial first offer which had a lender rebate less than half of what they got an “exception” for.

    Needless to say, they wasted 2 months of my time. It is a shame that Costco works with Wyndham Capital. It is clear to me they never got a “pricing exception” because they sent me the exact same offer as their initial pricing after the appraisal came back.

  7. John Reynolds

    We got an excellent rate but to took several months to refinance.

    Joe Brown was excellent and worked with me to iron all of the several difficulties I encountered. The loan should have closed quickly. The loan was about 30% of appraised value. Our credit rating is excellent. Our income is much higher than what was required.

    I sent all documents asked for on the original submission. I kept receiving additional requests which I always responded to within 24 hours. Our neighbor was also refinancing with a bank and closed in less than 30 days without frivolous requests. We got an excellent rate but to took several months to refinance.

  8. Rambabu Foster

    Initially the Loan officer Kent started the loan process very positively.

    Initially the Loan officer Kent started the loan process very positively. Actually till the property appraisal has been done they were running after me. However after appraisal came with higher value than what i mentioned in the application they started delaying the process.

    Simply they are asking unnecessary documents and also they did some typo mistakes in the application , when i sent several emails regarding the errors to Dan he said i dont have to worry about them and asked me simply to sign them electronically.

    unless i call them several times over phone , i am not getting any response from them. now they are warning me that if i delay response, the rate lock will expire.

  9. Will Gonzales

    I got a competitive rate with a great deal on closing and they got this processed fast.

    I got a competitive rate with a great deal on closing and they got this processed fast. It seems they got crazy when I added cash to my account a few days before closing but we got it worked out.

    They look for solutions to speed up the process and do not throw out too many roadblocks. My loan compared to other peoples experiences was lightning fast and their online portal helped expedite.

  10. James E

    I was very satisfied with my experience.

    I was very satisfied with my experience. The loan closed just a few days after the estimated closing date. Very professional, nice to work with a company that knows there stuff and has integrity.

  11. Sharon Bryant

    Everyone was professional and worked well as a team.

    I gave Wyndham 4 stars due to the challenges in the beginning and middle of the refinance process. However, once I contacted Melissa and Josh, the process started improving and it got done on time as agreed.

    I was kept informed and it went smoothly with a great closing. Wyndham communicated with the title company I selected and arranged for the closing to be on a Saturday conveniently in my home. Everyone was professional and worked well as a team.

    Wyndham also increased their credit for me to cover the small cost of the refinance which made it possible to close on time as necessary for my situation. The refinance was completely free for me and my situation. They truly did everything and anything possible to make my refinance successful and done on time. It took less than 3 weeks with Thanksgiving in the middle for my refinance to be completed.

  12. Thomas H

    In the middle of the process of refinancing with them wasn't really sure if the bad ratings were true or not.

    I would have given them five stars but I really didn’t believe all the five star ratings they all sound the same to me like if somebody wrote them. In the middle of the process of refinancing with them wasn’t really sure if the bad ratings were true or not.

    They work very hard they’re very meticulous and they want to know everything about you financially I suppose probably because they’re going to sell your loan which is not a problem.

    They got me about 46,000 where as loan depot was going to get me about 41,000 initially after I told them I was going with Wyndham they told me they give me another thousand. Quicken loan with their rocket mortgage was going to give me about 36,000. These are all cash out figures which I got with my refinance. I was very happy with Wyndham, I guess you can see why. Kathryn and Nona did an excellent job.

  13. Jill Johnson

    My experience with Wyndham Capital was excellent.

    My experience with Wyndham Capital was excellent. My loan officer was Chris Trueman and his name is a perfect fit for him. He told me accurate and helpful information beginning with the moment we first spoke.

    He put me at ease with the entire process, including addressing my fears about submitting sensitive information online, and walking me through each step. He was courteous and professional, as well as jovial and upbeat.

    I never hung up the phone feeling worried, anxious or confused. He was always there for me and never led me astray. You cannot go wrong with him and with Wyndham.

  14. Brad Williams

    This is the second time we have worked with Drew on a refinance.

    This is the second time we have worked with Drew on a refinance. The previous time, we had contacted several lenders before we spoke with him, but when we spoke with him, we found him to be very responsive, and well informed about our options.

    At that time, we had several unique aspects to our refinancing situation, which proved to be challenging. However, he proved to be more knowledgeable than most of the other lenders we worked with, and was able to both point out pitfalls the others had missed, and find solutions that best fit our situation.

    In short, we had a very positive experience with him, which led us to contact him right off the bat when we had the opportunity to refinance again for a lower rate.

  15. Michelle R

    James Hyatt did a wonderful job!

    James Hyatt did a wonderful job! Very helpful and responsive. The process was somewhat tedious as “they” kept asking for more and more paperwork. Wyndham’s insistence on wind and hail coverage in CA-Bay Area annoyed me. Streamlining the paperwork process would be improve service. Wyndham Documentation gets 3 STARS.

  16. Richard Jones

    He was a pleasure to work with.

    Tyler Hines was our loan officer. He was a pleasure to work with. Tyler was always available and was super responsive to every inquiry we made. We had several issues with miscommunication between his subordinate workers and the underwriters which added to the stress but Tyler never failed to address the issues and resolve them quickly. We closed this loan within 30 days of beginning the process. That is very impressive.

    My only recommendation would be that Wyndham management address the poor internal communications between everyone involved in the loan process. We had workers call us with outdated information or asking questions that had already been answered.

    Improving their internal communications between departments and would help reduce the client’s stress in a process that iis extremely stressful even when everything is well communicated.

  17. Mike Brown

    patience through a long closing process due to seller title issues..

    Staff did a great job helping our family through the entire Mortgage process. Brett and his team showed great follow up, and patience through a long closing process due to seller title issues..

  18. Mark Lee

    Never Again

    Be patient. Keep asking questions.Ken Dunkle delivered as promised.

  19. Raymond Han

    The loan officer failed to lock in the rate. Then the rate rises during the mid application.

    After going over the refi details and pulling my credit reports and giving me a quote, the next day the loan officer Brandon Brown calls to tell me that the rate has gone up. Since he didn’t ‘lock’ in my rate, my new rate is much higher.
    My argument was that we had already discussed the details which is the reason I had agreed to the rate and thus chosen to move forward with the refi. Why would he not lock in this rate for me?
    Clearly he was not looking out for my interest. Then again he wasn’t looking out for the bank’s interest either. Since they lost this deal, no closing costs earned. Perhaps it was just pure incompetence. You can be the judge. I will definitely never use this bank ever again.

Reported Loss :3698 $
Severity of Scam :Extremely High
Reported by : Anonymous
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