This company is full of lies. My experience with worthy is torturous. I was lied to and cheated by these people at Worthy. I am never ever going to recommend this company to anyone. Worthy told me that it would help me get the best price for my diamond ring. I have all the paper works with me and I know that my ring was exclusive. The retailer I purchased the ring with had given me every proof to claim that.
The centre diamond is 1.13 CT. My story goes this way. I asked Worthy for selling my engagement ring at their auction and they agreed. The have this process of getting the jewellery checked by the evaluation team and then they tell you the worth of the diamond jewellery.
It was fine till then. They said that the ring needs to be clean and evaluated before placing it in front of the buyers. So, I agreed and it seemed genuine to me. These guys came with the evaluation paper and told me that the ring was .97 carat. When the diamond is anything less than 1 carat, the price anyway goes down to 20-30% irrespective of the stone’s quality.
When they gave me that news, I told them that was not possible as the paper works said completely different story. However, they were rigid about evaluation and were not ready to evaluate it twice. Later, I checked the photographs they had used on the website of theirs. It was unclear and the ring looked dirty instead of them telling me that they cleaned it before placing it online.
I was really disappointed in them. Who would pay for a ring that looks dirty and the carat was already reduced hugely? The pictures were very bad but the lotion they might have used to clean the ring was pretty clear. They even misrepresented the size of the centre stone and messed up with the entire presentation online.
When it comes to an online purchase, buyers depend on photographs and presentation and in my case, these both were completely ruined. I asked them to redo the listing and they said they would. However, they never did that too.
I am sure that this kind of lack of attention to details wasn’t possible as Worthy is a renowned company. They did it deliberately to deflate the price of the ring and increase their profits with the buyer at the backend.
Moreover, their calculation of my ring’s price was too low which very much offended me. They told me that at most they could sell it for $984. A diamond ring with 1 CT centre stone princess cut with 52 additional diamonds on the band each measuring around 1.8 mm cost way more than that price and I had paid bigger price for that ring. I could have alleast received what I paid. I had bought that ring for $11000.
Also, worthy takes 22% of the sale. So, I would have received around $768 which is half of the price I paid for the ring. My diamond ring is not a furniture whose worth lowers down with age. This was plain cheating and nothing more than that.
This is not it. I increased my reserve price to $5500 so that I didn’t have to face loss. Even if the ring would have sold for that price, Worthy would have got $1200 as the 22% of the sale value. This company increased the auction period twice when the ring failed to meet the reserved price. They never bothered to ask me if I wanted that or as if I did not have any other option.
In addition, I never spoke with the manager incharge of my auction. She never called me and I tried few times called her, but those attempts were not taken seriously. I never had a chance to talk to her. And, these customer care people suck as well. They seemed like recorded messages. They won’t tell you anything that you need to know but what they like to say. You ask ten questions and they will have same answer for every question because that is what they have been trained for telling customers.
My experience was very bad. In short, this company tried to sell my ring for a very low price and never thought of confirming about the decisions it made on my behalf about the auction. I wasn’t getting the fair deal and that is why I had to back off and withdrew the auction.
These people may not agree to my claims as they never agreed to do the evaluation twice. I even asked them that I wanted to give it a try to evaluate the worth of my ring which they rejected to accept.
There were many times I had to ask for things more than thrice or even worse. They never listened to me. They did what they felt was making them the profit. They wanted my ring to be sold as fast as possible so that they were able to make the profit they wanted.
I may not be an expert on this. But the way these coincidences happened, I was sure that these guys are making me fool which I am not. I understand how these things work and how companies take advantage of people. And, I am not ready to be scammed.
Hence, I rejected Worthy’s offer and used another company to sell my ring and I am happy that I made that choice. I would never ever recommend Worthy to anyone. And, if you wish to save your precious stones, better run as far as you can. Otherwise, these people will stab you from behind.