Valley West Mortgage

WASTE OF MY TIME AND MONEY

Just for people to know, I had high expectations in Valley West Mortgage , new in the area but I was disappointed not one time but three times It’s important to hire the right company to do your loan , this mortgage has no!

Direct contact with a lender. Each time I would call it was a different person , and was told by Jeff the manager that the person that was dealing with me was NOT a license lender , which I thought it was .. at the end they were not able to do my loan , ADVISE GO SOMEWHERE ELSE , WHAT A WASTE OF MY TIME AND MONEY.

Hated there ethics and services they were RUDE !! Most of the time.

Is Valley West Mortgage a legit?

Valley West Mortgage is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 4 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Valley West Mortgage located?

Valley West Mortgage is headquarted at 9580 W Sahara Ave Ste 200 Las Vegas, NV 89117. You can contact Valley West Mortgage by dialing (702) 696-9900 or visit their website valleywestmortgage.com.

How much monetary loss is incurred by Valley West Mortgage’s customers?

According to Valley West Mortgage’s customers, a monetary loss of US $5621 has been reported. The severity of entire incident reports is high.

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4 Reviews on Valley West Mortgage

  1. All in all, they are a reliable Company and I recommend them.

    Ive only been involved with them for a short period, but in that time slot, I have nothing but good things to say. They’ve been very helpful when I had questions. They took time to explain things,

    so I understood what was taking place, as well as the things to be aware of. They returned all my correspondence quickly, and if I had an issue, they would contact me and they would take the time to walk me through it. All in all, they are a reliable Company and I recommend them.

  2. I worked with Vatche and Celeste and I am extremely grateful for what they done for me.

    I worked with Vatche and Celeste and I am extremely grateful for what they done for me. Not only was I educated about the requirements to purchase my new home, but both Vatche and Celeste took the time to walk me through the entire process.

    I thought buying a new home would be difficult, but not with Valley West. Their knowledge and experience made it all happen. They say what they are going to do, and they do what it takes to get the job done.

  3. PLEASE DO NOT USE THIS COMPANY

    AWFUL!!!! They are liars ..thiefs…..!!! When I first called I ask questions to see if this company might work for us. We were told by the loan officer he could get the loan at a great rate (gave me a number) with lower closing cost and a fast close. It took 3 MONTHS to close.

    The rate went up and loan terms were not what we were told they would be in the beginning. And the closing coast were 4 times what they said!!! They also would not get back to use unless we made multiply calls.

    PLEASE DO NOT USE THIS COMPANY. I hope I can help at least help someone to make a better decision and not the mistake of using this company!

  4. Worst mortgage/finance company out there.

    Worst mortgage/finance company out there. They are liars, have terrible work ethic and will go out of their way to just drive you crazy. I tried refinancing my home loan and I was assigned to Russ Hatch a loan officer. He promised me the world, made me feel great and like it was going to be a smooth easy process.

    Boy was I wrong, it’s was a slow and pain staking process. I was lied to about my closing date. I was lied to about the time frame of being funded. And worst of all they completely shut me out without answering any of my calls, texts or emails. I was told I would have money in my account one day and didn’t receive it, so I was told to call several different people to find out what was going on.

    Last I remember I the customer not an employee I shouldn’t have to work for this company to get the job done. I still have yet to receive my money ( it’s been a week since I was told it would be in my account). Please save your self the time and headache oh and most of all your sanity, by not using this company for your mortgage or financial needs!

    1. Thank You

      Thank you for the warning. I keep getting mail from them wanting my business; because I am looking to refinance my mortgage. I am sorry for your pain and I hope you will be rewarded many times than what you loss.

Reviews: 4
Reported Loss : 5621 $
Severity : High
Reported by : Anonymous
Views :