Tophatter

Tophatter is a bogus company with Fake tophatter jewelry reviews listings

When I first checked this website, I was very excited and in my first week of registering with this Tophatter auction site, I ordered almost 30 tophatter jewelry items. I started receiving those items one by one. As I got those items, I started to panic. None of them matched the pictures. There was something different and fake about those items. Starting from the makeup products to the jewellery that they claim to be .925 silver sterling are all fake.

The electronics items that I ordered were flimsy and cheap. The instructions were in Chinese and none of them were inlined with the US sockets. What a waste of time and money? I ordered 2 Kylie eyeshadows. Both were different, and the writing were also different on both the boxes. Is it possible for the same brand to have different font words for the same product on two different packages? No, not possible. This clarifies that the products were fake.

I ordered a necklace as well from Tophatter and was sent a fake item that did not resemble the picture. I even consulted the jeweller the other day and he rejected saying that it was not at all .925 silver sterling. I was promised a gift box with my purchases. But, I never received them. When I Checked the item and the necklace was not with the gift box, I was bothered and wanted to return the item. But, they make it entirely impossible.

They will make too many excuses and if the item is not sent with the tracking number which you will be paying extra for, they won’t accept the return. There were instances when people paid more than $50 for something that looked like a laptop and missed the small carving that said, laptop not included. What was the payment accepted for then?

They have provided option to cancel the order but when you will do so, they will suspend your account. And, when you will receive the item and will realize that you paid for the shit, you will have no choice but to keep it. Who would pay an extra $30 for shipping to china when you are not even sure of getting the refund. I even feel that their bidding is rigged. The way they have featured so many items and are selling crap, most of the items must be occupied by bots. This is only to promote their cheap auctions.

I was there more than 10 times to order the video camera and the same names keep bidding for the product, whatever time of the day I logged in. Who is going to give away a video camera for $1 and shipping. And, whatever question you ask, you only get answered in pre-written verbatim. They also offer $10 for referrals. But, you get nothing even if people join with your referral link and even when they purchase the items.

They have excuses and they will never answer as a real person. It is all automated and you get nothing out of the emails as well. After all, you are not even entertained as a customer. This company is an entire fraud. Stay away from Tophatter.

Is Tophatter a scam?
Tophatter is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Tophatter legit?
First Tophatter is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Tophatter’s consumers?
There is/are 63 review(s) posted about Tophatter and it indicates that the severity of the scam is High.
Where is Tophatter located?
Tophatter is located at 185 Berry St, San Francisco, CA 94107, USA. You can contact Tophatter by dialing 1 (650) 251-4424 or visit their website tophatter.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Tophatter’s customers?
According to the report(s), US $3412 was the total loss incurred by Tophatter’s customers.

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63 reviews on Tophatter

  1. Sandra

    Chinese Company Trying to Cheat People in the United States

    I started a seller’s account and specified my pricing for each item. I was notified that I had two orders via email, and when I checked, the price the customer paid was a lot less than what I specified and they didn’t pay any shipping fees. I added shipping fees but they were not paid.

    I created two support tickets, and when I went back to check under “Support Tickets”, there were none. I wasted my time. This is a complete scam and they are advertising in TV commercials.

    1. David Carden

      hi your statement is not correct.
      To defraud people worldwide I am in the UK and was sent a phone that was nothing like what was discribed in the advert. if a UK company did that it would be in breach of the trades discription act.
      cost me £23 they want me to spend a min of £16 to return it to them even thiough the item is a fake. and not as in the advert they use to sell it. Nothing matches what phone arrived.
      so I could loss £39 sending it back with the hope will get £23 back so really its not worth sending back and they know this its only a small light item and it cost over £16 to send back. I am so glad i did not pay the prices others were paying for this phone.

  2. steve

    defective goods and added customs charges

    Tophatter? Ordered a out 15 items off here 3 had to be refunded because they were faulty or not as described. 1 item was not up to the quality it stated. And 5 items I ordered from the same seller which I paid seperately (total of £12 shipping) for but got delivered as one parcel and incurred a £16.42 customs charge. This would of happened if shipped seperately as I paid individual shipping for. So paid over the odds for shipping and stung by customs because of the sellers incompetence. I will only say look else where for the auction goods as can be brought for same or cheaper. This company is out to make far east companies rich and don’t really give a toss about the customer as the same sellers are selling rip off goods that the feedback is suggesting. Also look out for the knife in a key. Classy. I think this should be banned. My advice is be very aware before venturing into this site.

  3. Mike Spradley

    Top hatter junk

    I have been ordering off Top Hatter for over a year. I had good luck buying sheets super great quality. I also ordered some eye cream it was as promised

    Everthing else crap crap crap, I have tried to win the apple lap or the dell the reserve is never met no matter how high you try to bid , they are there to make you think they are a legit company

    99..9 % is crap stay away you can find better stuff on eBay , top hatter has wasted my time and money , they refunded must of my money I am tired of cheep Chinese crap made of plastic. Polluting our environment say no to this crap and stop shopping here

  4. Annette

    Scam, fraud, misrepresentation, etc

    This company is a scam. It’s located in China and the number they have listed doesn’t work. I complained and they refunded me but I’m still waiting on items and a refund is not enough! We need to shut them down! Enough already!

  5. Kurt

    This place is a scam totally fake jewelry fake garbage everything I bought

    My tip is buy your stuff from a store a real store you will get screwed one way or another I have filed several complaints with better business bureau truly this place is the biggest scam I’ve ever seen but they are allowed to continue to do business blows me away this company and I use that term very loosely is a joke and will Rob you just not with a gun to your head. Truthfully I’d rather someone try to Rob me with a gun at least then I’d have the option to fight back

  6. Dee Lewallen

    Wrong size. Fake jewelry. Shipping delays.

    Don’t waist your time or money!!!!

  7. Daise

    Tophatter totally scam

    Tophatter is a SCAM be careful if you want to start a seller they stole merchandise and don’t pay nothing for sellers , I sold $3400 and I have $4900 in Fees with tophatter When the buyer get refund they don’t need return your goods . Be careful sellers.

  8. Fad

    Selling on Tophatter

    They let you sell, but they dont disburse your funds. basically spending your time money and items for nothing..stay away.

    1. Israel Cordero

      Hi:
      We are opening a new website with Live Auctions and looking for sellers for the pre-launch. We working on the website now but we can notify all the sellers first to register and post some items. If you are interested, go to 30bid.trafficvulcan.com and signup. Thanks

  9. Debi Howard

    Junk

    A few years ago I used Tophatter ordering items, mainly rings. All which were listed at .925 sterling silver. Not! Within a week the silver finish started wearing off all of them. Shipping time was long and also which I can not say was due to my ordering from them, but my credit card was compromised. So I just closed my acct. Recently for some unknown stupidity on my art I ordered a couple more things, after all. It’s been about 4 yrs since I last used them and I figured they had to have gotten better. Nope! And guess what? 3 orders and again my credit card has been compromised. Again, I’m not saying it’s due to ordering from them but I am saying bye bye for ever!

  10. EMILY WHITMIRE

    TOPHATTER IS A SCAM!!!!!

    TOPHATTER is nothing but a scam!!! Ordered an XL and it is comparable to a SM. Ordered something else in a 2X because the comments said it ran small.
    The 2X was comparable to a SM. Tracking numbers lead absolutely no where. It is impossible to get any information. Don’t waste your time ordering anything from them!!! Of course they charge your card immediately. Still waiting for an item and it has been almost a month.

  11. robert

    stay away from jewelry products. The silver “sterling” is not silver, and the “gold” is not Gold. I unfortunately learned the hard way. The representation is 14K gold, or 18K gold, or 24K gold filled. Legitimate gold jewelry will have a “stamp” indicating the karat value. No stamp, highly suspicious. With a stamp, from this operation, still suspicious. They get away with this by blaming the seller, with no quality control in place, and most of this “gold” junk comes from China. You will get a return label so you can send it back and get your money back from BFE! Right. I see items I purchased for 10$ or less now selling for $25-50 or more! These items are not worth the postage, and it is amazing the 5 star reviews received for trash. I guess there is an ass for every seat!

  12. Drew

    Bot bidding

    I noticed that anytime I placed a bid on a “high” ticket item, I would be out bid as soon as I clicked the bid button, but the out bidder had my username. Guessing they are trying to raise the price of the item for max profit.

  13. Zipporah Wanja

    Cheapeat quality ever at Tophatter

    They always post good stuff for marketing and when you purchase your get very cheap crappie. Several times I ordered gifts for friends and they came way after the expected delivery time. I wonder why they lie to customers that the delivery will be on a certain date then you get almost a month after. It is unfortunate no one is protecting the American market that is being jammed by these low quality Chinese stuff.

  14. dale f claeys

    this site

    this site is all lies, and shuold be shut down.

  15. Krishna Bhagavan

    Fake and Cheap items. Just trash

    I was really excited to get to the auction site. I won about 30 items. The items are fake cheap and not genuine. The gold chain lists at $ 699 but sells for a few dollars The market price is highly inflated. Not a good site but for kids it might be fun. Sorry

  16. Annonymous

    Scammed

    Bought an item and recieved an empty package. When I wrote them all i keep getting is to report it to police or file a claim with the post office because they dont do refunds on tampered items. All I have to say is this. The package was not opened when I recieved it and had not been tampered with at all. The fact is they never put the item in the package from the get go. Very agravated and irritated.

  17. Hope

    Buyer Beware

    I purchased an item that did not deliver although tracking said it had, when I contacted cust srvc, their response was sorry, tracking says it delivered, but check and file theft with U.S.P theft Dept. I have closed my account and advising all who will read my review, if it says your pkg delivered but you haven’t received your package be prepared for TopHatters’ Buyers Protection policy that only comes out when they are not going to reimburse you for your loss!

  18. Robert D Whitehair

    Junk and sizes are wrong

    The items i have purchased are junk or the sizes are way to small

  19. Michael Kilgus

    Tophatter is not a business that anyone should ever get involved in!

    I had a good relationship with Tophatter up until around the end of October. Suddenly I had orders not only delivered, but also disappeared from My Orders.
    When I complained to Tophatter’s service they danced around the whole thing then told me they would take care of it. The next day when I checked on my orders, the ones I had received had disappeared! When I called and told them about it the representative with the Chinese accent once again danced around it, then said there were no orders! This is the most criminal business I have ever had any relationship and I will never deal with them again! And, since all of the shipping and management of the sales is done in China, there is no way I could ever take legal action to get my money back! And the fact that my orders disappeared also keeps me from having the proof to back up what they did!

  20. Nicole Cooke

    Same experience and agree!!

    Everything arrives 60 days late – its NOT REAL! GENUINE MEANS GENUINE! I’ve had all pieces stated to be nothing but costume jewelry! My husband is a jeweler!

    Now electronics are always awful! Never work – broken or missing pieces.

  21. Don J Harris

    Join Tophatter if you like being robbed

    Everything about this website is geared to steal from both the sellers on the site and the buyers. Especially the sellers. The fees are astronomical. I sold a high quality product and had to compete with garbage sold by tophatter. I did over $1000 in sales and got a return of $300 on inventory that cost me $498. It became painfully obvious that this company is all about stealing from the gullible. Beware. Do not buy unless you want garbage and do not sell on this site unless getting robbed turns you on.

  22. Suzanne

    What happened to Tophatter?

    What happened to the quality products that used to be sold on Tophatter? I purchased several gold rings with real stones including diamonds. I haven’t been on for years and was surprised to see the amount of junk that is on website. I don’t recall so many items being from China either. Guess I will just close my account don’t want to purchase this crap

  23. Raylene Shirey

    DO NOT BUY FROM THIS SCAM!! Never received my order, never heard back from them when I made attempts to find my purchase, never refunded my money. With all that’s happening in the world today don’t let these thieves break your heart too.

  24. ADVANCEMAN

    FUN SITE BUT ISSUES

    I won several items on TOPHATTER and these items were refunded for various reasons (incorrect address, out of stock, etc.- BOGUS reasons)). The bids on these items very low. All items refunded were relisted soon after my refund….. I was wondering if the vendor and/or TOPHATTER make it a habit of refunding the item you won, then relisting on the site to make more money. I am not accusing anyone but it seems strange. Another thing…. you need to watch TOPHATTER on refunds to be sure they refund the item the same way you paid. If you paid with PAYPAY you need to get a PAYPAL credit not a TOPHATTER credit.

    1. Mary Hyndman

      Thank you. I paid with a credit card and they will not refund me my money back to my credit card. I. Poor I thought this would be a good way to get decent stuff at a good price boy I was so wrong I’m so pissed at tophatter

  25. Peggy M McMullen

    I bided on some things and won paid 4 them my laptop did not arrive at my address and they say was delivered it wasn't

    I want my money

  26. Nichole Norris

    What is this!

    Did not get what i ordered it ended up being a balloon that wouldnt blow up it was supposed to be a water filled one im so angy item was 8.99 and not worth 25cents!

  27. Milton Shefter

    Misleading with no refunds

    Bought face masks for current virus needs and after order was placed, discovered over 31 day to deliver. Contacted vendor and company to stop order and get a refund BUT BOTH REFUSED. Both their oruiental vendor and company are inviolved in this mis-leading offering. Don’t buy from them!

  28. Julia Miller

    Jewelry ads says 925 sterling silver, if it was real it should have the marking 925 etched onto the ring like real jewelry does. I would consider misleading and stealing money from people under false pretenses.

    Title of my review is my comment

  29. Linda

    shipping is the worst

    they have great prices,but the shipping is the worst,l have been waiting a month for a item l order ,the tracking information is never updated,and late on deliver said it could take up to 30 more days ,will not be buying again,

  30. Don Pitchers

    Still Wating on my items

    I tried Tophatter and I am not impressed. I have made a total of 12 purchases. Of the 12 purchases one item received was not as advertised, 3 items were refunded as they were never shipped, and I am still waiting on 6 items to be delivered. All 6 items still show they are awaiting shipment from China. The oldest purchase is March 28, 2020 and the newest is May 1, 2020.

    My recommendation is to not purchase anything from Tophatter. They are slow to ship, most items are not as advertised, and they will only refund with credits to be used on their site.

  31. Constantin Olteanu

    i think its all true, unfortunately.

    I buy many stuff from this site and all I can say its all counterfeit.

  32. Sean Cox

    TOPHATTER ROBS PEOPLE DO NOT USE THEY ARE BEING SUED!

    UPDATE: EVEN AFTER SPEAKING TO TOPHATTER, THEY REFUSE TO REFUND ANYMONEY! THIS COMPANY IS ALSO BEING SUED! DO NOT USE THIS APP THEY WILL ROB YOU AND THEN GIVE YOU BS REASONS WHY THEY CANT REFUND MONEY. IF TOPHATTER KNOWS WHAT IS GOOD FOR THEMSELVES THEY WILL STOP ROBBING CUSTOMERS! This app is a piece of crap! if you order ANYTHING, do not expect it to arrive. I have 23 packages missing that have NOT shipped and yet on some of them they are over a month old with no shipment!!! when I messaged tophatter about this I gave all 23 order numbers… TopHatter gave a BS excuse of you need to wait 60 days before we can do anything. WHAT THE F#$%!? IF AN ORDER HASNT ARRIVED WHEN IT IS SUPPOSED TO, YOU REFUND THE CUSTOMER THEIR MONEY TOPHATTER, YOU DO NOT GIVE BS REASONS AS TO WHY YOU ARE A THIEF! TOPHATTER HAS COST ME 10 CLIENTS ALREADY AND IF THEY DO NOT REFUND MY MONEY MY LAWYERS HAVE BEEN NOTIFIED AND ARE WAITING WITH BAITED TEETH TO SUE THE HELL OUT OF THIS CRAPPY COMPANY! DO NOT USE THIS APP EVER! USE WISH THEY ARE MUCH BETTER! Order #106672970 Order #106321287 Order #106524847 Order #106222339 Order #106117187 Order #105843124 Order #105677647 Order #106897736 Order #106733218 Order #106793917 Order #106543264 Order #106929554 Order #106747503 Order #106508298 THESE ARE ONLY SOME OF THE ORDERS TOPHATTER WONT CANCEL EVEN THOUGH HALF OF THEM ARE ONLY NOW JUST BEING TAKEN CARE OF.. THESE SHOULD HAVE BEEN CANCELLED AND REFUNDED!!!!

  33. Stormee Druschel

    Tophatter PLEASE BAN FROM INTERNET

    This site has dissapointed me beyond any site ive ever ordered from. Lame Customer care. Orders never arrive some items very cheap. Beware of magnetic eyelashes. I could have bought 2 packs from Walgreens much better quality. Jewelry items most kinds all cheap. BUYER TAKE YOUR BUSINESS ELSEWHERE. BRING MANUFACTURING BACK TO U S.

  34. Patr John

    Scam and knock offs

    Scam artist site. Merchandise is cheap knock offs. It takes days for merchandise to go out. If you cancel an order because you’re tired of waiting, you get suspended. But, nothing happens to them for delayed shipping or not even sending your item out at all! Merchandise is beyond INFERIOR and shabby is an UNDERSTATEMENT! Do not waste your time or money on this site!

  35. Anne

    Tophatter steals your money, locks you out of your account & more!

    My issue is with Tophatter.com which is a ‘bidding website’ and unfortunately I tried it out and was addicted immediately, and I spent more money than planned. I did bid for items and ordered many things. Initially, I never had to log in, as it took me right to my account. It was really fun!

    After 5 weeks bidding I opened the app, and I was asked for my password, which I entered multiple times and I know it was the right one, but I had to click ‘forgot password’ and a link to reset password would be sent to my email yet it never comes, I tried this step many times in the last week with all disappointing results, I also searched everywhere for a way to contact them and did find one, and I sent an email, stating my issues, and still no response. There is really something wrong with the company if consumers can’t get responses..

    Now I am getting pretty scared as I am disabled and have to be housebound from the start of pandemic. Just a few days ago, I started a new account so I could email them ‘contact us’, there was just no other way to contact them. I did get a response right away, but all it was showing how to get info on the bidding site. I am really getting frustrated, scared and anxious, especially since I have many items I’m waiting to get status on as they are all paid for.

    So I finally got an email saying they have linked both of my accounts, and an email would be sent to reset my password, that was 8 a.m. yesterday morning, and I emailed them 3 times since then.

    I still didn’t get my email. I will now file with the Federal Trade Commission, BBB, etc. Next, I will contact my bank to get my money back. I am so dang pissed and aggravated as this is really ridiculous.

    Next time I do anything with a company, I will check ALL sites I have found that want to hear about bad business messing with consumers. Tophatter is the worse! Like many times before, the computer operated tells you to enter a ext. and that is all you get, I tried many different numbers to guess a workable ext, but none worked.

    Nothing is more frustrating, when you can’t talk directly to a live person, or that do not respond to your email. I will no longer do business with any company if there is no real contact info. I just can’t believe they are still doing business with all the negative complaints made by consumers.

  36. Norm Walpole

    bought 15 things none of these things were delivered after a number of emails to top hatter, there refund leave a lot to desire , a lot did not show up on my credit card as refunded

  37. Mary Hyndman

    Tophatter is a joke a scam of all scams

    Oh where do I begin. I ordered never received a majority of what I so called won. Paid price with credit card I have tried several times to get the money back on my credit card and nothing I get fucked around and around and around I’m highly going to see about legal action or something cause this is way to messed up. They don’t even feel bad or guilty for taking money from people poor or rich

  38. Norm Walpole

    no refunds

    won 14 items and paid for them, 3months later still waiting for them ,,no refunds 100 of dollars lost ,all I was refund was cost of transaction ,not the full amount

  39. Vi

    Last item no fulfilled. Took money

    I have purchased a few items from this site. Quality of products was fair. Ordered a tablet for my husband. Paid in advance and the only thing that came was a case with no tablet. Site kept telling me the tablet was delivered. The only item that was received was a case but to this day still no tablet. Sent it seems thousands of emails. The only response it that it was delivered. A case for a tablet is not a tablet. STAY AWAY _ YOU DO NOT GET WHAT YOU THINK YOU ARE PAYING FOR IN ADVANCE

  40. john capes

    I won 2 items on tophater and i couldnt get through to pay with my credit card,it seems the lower wins get ignored,and are then cancelled,definitely will stay away from this one…and buy local made goods.

  41. Martarius

    TOPHATTER SCAM PREDATORIAL AND FRAUDULENT BUSINESS PRACTICES

    Tophatter is a scam, it is not legit and if you use it we will soon find out. Products do not match what you’re bidding on in the box continue to keep you thinking that you’re actually at an auction. It is not an option the marketing masterpiece to commit fraud on innocent consumers by using predatory business practices and committing fraud legally somehow

  42. sylvia sparkes

    detail

    i would have so happy when you came on but no others have the same thing they are right when they say you are a ripoff merchant you dont deserve good feedback and if you carry on with this you will be bankrupt be for you know it what is wrong with you i am gobsmacked not sure what els to say but how can you rip poeple its obviuse you have no scruples i bet mom is proud of you i dont suppos wat i will tell you make any differense to you but lost lost my husband 10 months ago not as you care but imiss him so much being a o.a.p.you feel the pinch when you are alone i got a large black black bag full to the top with your cameras not sure what to do tell me wat would you do dump them take them to the police see what they say or the trading standard may be interested or i could go small claims i thik it would be worth it and i may get some others in court with me and please dont take thiis as a threat you know wat they say for armed is foe wanned well hope you enjoyed my story but its not a story is it its all true i have just my hubby we will see i need to think

  43. Chad Brown

    Chinese scam website

    Purchased an item on June 30, as of July 29th haven’t received the item. Requested a refund and was told if I don’t receive it by Sept 14th I will be refunded. If I order something in June, I am not ordering it then so that I will have it in time for x-mas. I am ordering it then b/c I want/need it now.
    Sorry, but I ended up disputing the charges with my CC company and filed a police report for fraud.
    Run away from this site. 100% total scam. You try to email them and nothing

  44. Ben

    Scam , don't buy--don't bid , don't have anything to do with them

    Took my money , claimed shipped with track number never delivered

  45. James Wallis

    TopHatter misleads public

    This site allows its sellers to sell fake items even though they state otherwise. Also, if you win an item to low in price the sellers have ways of getting out of shipping the item to you. Don’t count on getting much that is real or at a perceived bargain. This is my experience after winning over 160 items. I have found that sellers constantly refund my money on items I bought at a low price but not at a high price. I also have found that items stated as real gold or real sterling are not real at all. The sellers have multiple accounts and are selling fake items on all accounts and Tophatter doesn’t appear to do anything about it.

  46. Benny

    Fraudulently deceptive bidding not what I purchased

    Total fraud. I will work to get these crooks investigated. I took a picture of my phone of a pair of gold earning on a mangaent,and they instead uploaded a picture of what they claim I sent. I will open in front of my Attorney the next packages. And file a claim under title 18 U.S.C.A. FOR FRAUDULENTLY Claiming that something is real. Benny’s Towing Delvalle,Texas 78617 phone # 512-809-3104. Let’s file a class action. Call me. When ya expect Jewelry be certain to open in front of credible witnesses. Exercise due diligence important open ,and shut case. Take video

  47. anita.huckins

    dishonest tophatter auction

    Have not received at least 6 items and cannot get them to respond or find good contact. They say they take things back but this is a lye because to find return is impossible. I have been ripped off so many times. I am stupid. This is another example of how china drips us off. They are horrible people who care less about human life. Only the top dog of China gets anything. He kills his people and does not even blink an eye. Get top hatter off . Get them out of the usa. please

  48. Val hayes

    Scam

    I bought a watch that did not work they refunded that i also bought some mask and i have been trying to contact them and they have blocked me off the site and i cant get my money back. Dont be fool by this site its a scaam.

  49. Richard

    Delivery stinks

    I too have had many shipping issues with some sellers, mainly those that get shipped too a place on tracking says “received by United States of America Post” now I’m in the U.S.A. and our post is not called that it’s called United States Postal Service. Anyone know what the United States of America Post is? Also on other things I’ve read,I’m sorry and I’m not a huge fan of tophatter. Because not all things on tophatter are as appears in picture, with that said, on the jewelry, there are some the are real but the ones that say silver or gold, 99% of the time it says filled or plated. You just have to take time and read description before bidding.

  50. Alicia Hughes

    Scam!! Things are not as they appear

    I bought several items for Christmas. A couple have not even arrived when it says they were delivered. The couple toys I bought were nothing like they appeared in the picture. They looked normal size in a picture I get them and they’re micro size. So pissed as soon as the rest of my items get here I will delete the app and never order again! You suck tophatter! get your shit together

  51. Anna Hall

    Appalled!

    We ordered gifts for our family. Like Christmas ornaments that read beautiful musical Christmas ornament. right at the bottom in small print says sticker transfer. I asked for refund minutes later. They said no. We also bought. An outdoor Christmas projector with 3ft of cable! They are cheap foreign plastic rubbish. A foot massager… not quite looks more like shark fin infested plastic mat. A spinning fairy in the air. No! more like dangerous out of control flying object that flies into every one and everything. Not one gift was fit for child or adult. Can you return no not from experience. Dont buy or get sucked in. It really is cheap crap and some items are dangerous. I paid £12 for 2 transfers. An exspensive mistake. Now Christmas is ruined. If covid wasn’t bad enough. All we had to look forward to is spoiled to. Use ebay or amazon. Or you could even do what we all should do…. Buy from a shop where you can see what your buying.

  52. Miguel

    Top hatter is a fraud

    I won a bet for 2 products 1) Digital thermometers an 2) Electric toothbrush after I pay it I go and a message cancel. Months ago i bought a wristwatch to me excellent deal few days later I found in wish same watch half price than I pay in top hatter I assume was part of deal. I think this company has to be penalized for USA authority’s because they are making money of citizens for cheat about such deals .

  53. PATRICK PRICE

    awful dreadful tacky shite they sell i pad i won for my son as a christmas present my god when it arrived it was bollocks so to say i will slate them all the year long now tell us what u think total assholes

    dreadful products doesnt look like anything i won on auctions jesus christ only knows what they are selling piece of piss ass crap shite products never again never again keep your money people

  54. David Carden

    return item and we will refund

    I bought a phone it was meant to be up to date nothing of what was advertised was what arrived it was made in 2015 and 650mb of memory so was full just with operating system.
    I contacted them and they told me to return but the cheapest was £16. and I was not getting that back.
    I went to paypals and then tophatter told them we will refund if item sent back what is the point a £23 phone minus £16 postage to return £7 refund of real cash back if they acturally refund back. if not £40 out of pocket.
    But the Phone is not as described it is fake. the whole ad was fraud and they get away with it. they are in breach of UK trades discription act.
    This company should be closed down in the intersts of protecting the public from FRAUD.. Poor quality items over priced and 2 months wait for delivery.

  55. TERRY MCARDLE

    Stuffed up again by TOPHATTER

    Mon 07/12/2020 19:36
    Thank you for your payment!

    Hi Terry,
    ShengQian has received your payment for Co Light 3 Rows 42inch Led Bar 780 W Combo Led Light Bar For Car Tractor Offroad 4 Wd 4×4 Truck Suv Atv Driving Work Light 12 V 24 V on December 7, 2020.
    Your item should be delivered within 24-26 business days.
    Order Details: #127541441

    Yet again stuffed up by this company
    1st item some time back, was supposed to be 30cm self adhesive lights for the rear of my truck – 2 tiny lights arrived for the footwell. Gave them away.

    2nd Item #127541441 ordered 07/12/2020 delivered today 29/12/2020 was to be a 22″ LED Light Bar as per the posted image and description.
    Order / invoice shows
    CO LIGHT 3 Rows 42inch LED Bar 780W Combo LED Light Bar for Car Tractor Offroad 4WD 4×4 Truck SUV ATV Driving Work Light 12V 24V
    Sold by ShengQian
    LAMP/LIGHT THAT ARRIVED TODAY IS AS FOLLOWS.
    Make – UKNOWN
    Volts – UNKNOWN
    Watts – UNKNOWN
    SIZE –
    Length – 6″ (52mm) and NOT 22″ (558mm)
    Height – 1-5/8″ (41mm)
    SINGLE ROW OF LIGHTS AND NOT THE 3 ROWS AS ADVERTISED.
    I would like either a full refund (NOT a CREDIT) or preferably the actual light as advertised from these charlatans.
    Please note the invoice is for a 42″ (1067mm) 3 row light and not the 22″ (558mm) light as advertised.

  56. Eleni Christofi

    Scam bastards

    Iv nearly had a break down due to this top hatters. How in heavens name have they got away conning innocent hard working people
    What I ordered and what I got is a disgrace. I ordered toys and received broken pieces of plastic and their dirty list goes on. I want my money back
    Fuck knows who’s behind this
    This website or what ever you call it needs to be shut down and the people who run it should be sent down to prison YES PRISON because this is robbery

  57. Jamie

    Ripoffs!

    I don’t know what the deal is with this company. I’ve ordered alot with 90% being pure crap. Never matching the description… except for the jewelry. I wouldn’t know if it matched the description or not being that I never received ANY of it. (Despite them saying it has all been delivered) What are the chances that out of all the pure shit I recieved that the only items taken were the jewelry items. Lucky thieves huh? No! I dont understand how they get away with repeatedly ripping people off. & dont even expect a reply if you email them.

  58. warriorss

    Goods not received

    I haven’t received a lot of goods in half a year, so I don’t order any more, They only send cheap, low-quality goods, If the goods are more expensive and better, you just don’t get them.
    I do not recommend using this link.

  59. overly concerned

    you don't know what you doing

    First off if you’ll notice all these items are exactly like wish and cute and all those foreign store apps, second, if you know what your doing you can get instantly refunded with credits even if you got your package. so sit down and shut up all you lame Karen’s and Chad’s…. use that lump between your shoulders for more than scaring people…

  60. Katja Tarullo

    Tophatter is totally a scam!!! Most things I’ve bid on and paid for have NEVER been delivered. Then, if you do get it, it’s cheap crap. Save your money! Lesson Learned

    Tophatter is a total SCAM. You pay, they hardly ever deliver. If it is delivered, it’s junk. Save your money!! Lesson learned.

  61. Carol.Blaylock

    On November 14 I bought 3 items and one of them was supposed to have had 155 PCs dinosaur with car and trains and I don’t have Half. Christmas lights, Robot, snowman decoration . They have been paid and I haven’t received my money back nor the items. I rate them 1

  62. Anonymous Guy

    You really going to fall for this?

    Do you really believe you can buy a TV or laptop for that price and have it be for real? You can’t get it for that price here even if it was stolen. It’s a scam.

  63. israel c.

    Let's fight Tophatter together.

    I sell on Tophatter since they start but all those fees kicking me out.

    I saw a post on Facebook about 30bid.com. They are looking for sellers to signup for the pre-launch. They said you can signup at http://30bid.trafficvulcan.com We don’t lose anything by trying an alternative.

    Let’s fight Tophatter together.

Reviews:63
Reported Loss :3412 $
Severity of Scam :High
Reported by : Anonymous
Views :