Top One Mortgage Solutions
They Don't Care About What You Want
Top One Mortgage Solutions Is The most unprofessional lender I have worked with.
The licensed agent takes our application and stick us with a 30 year fixed rate mortgage assuming that is the best loan for us and our scenario.
Then the rest of the process was passed onto her processor who lacks professional manners.
They will not pick up the phone very often and we have to resort to slow email communications where many of our questions go unanswered.
They don’t care about what you want. They don’t listen to your needs.
Is Top One Mortgage Solutions a legit?
Top One Mortgage Solutions is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.
Where is Top One Mortgage Solutions located?
Top One Mortgage Solutions is headquarted at 7001 Corporate Dr Ste 100A Houston, TX 77036. You can contact Top One Mortgage Solutions by dialing (713) 484-6300 or visit their website toponemortgage.com.
How much monetary loss is incurred by Top One Mortgage Solutions’s customers?
According to Top One Mortgage Solutions’s customers, a monetary loss of US $3658 has been reported. The severity of entire incident reports is high.
Will recommend to my other friends.
Referred by a friend. Didn’t set up appointment, just directly walked in. The loan officer Michelle is very nice, very patient to listen my concern and answer my questions. The processor Jenna is super fast to process my case. Everything goes great, my house closed Last Friday. Yeah~~~ Will recommend to my other friends.
Will contact them again if needed later.
Second time work with them. Michelle is good and professional. Her assistant is also very kind and easy communicated. Any problem happened, they contacted me at once and gave great advises. Will contact them again if needed later.
Very happy with the whole transaction
Very happy with the whole transaction, I used them for my home in Sugar Land, TX. Judy and Wen is very professional. the whole process is less than a month since the application date.
was very impressed with the promote correspondence. very good customer service. Very smooth transaction. Change my all attitude towards loan process. will recommend to all my friends.