I had a bad experience with Tom Sherman – Benchmark Mortgage when I bought my house last year.
They were far too busy to give me the information I needed to have the proper funds available in time for my closing.
I kept asking how much money I would need at closing.
They kept sending me estimates that left off some of the expenses.
I kept pointing this out to them but was getting no response.
I was not familiar with the process of buying a house since all the new laws took effect (I bought a house in 2000 and it was much easier then) and didn’t know I couldn’t move money around at the last minute.
My real estate agent was the one who finally told me this! By then it was too late.
It turned into a huge mess and cost me money.