I do NOT suggest THT Tax & Accounting Services. Tanya Huynh prepared my tax returns on 6/3/17 for $140.
For some reason that day (don’t remember what) she was not able to get my state returns to go thru online so she was going to mail them in.
I remember calling her the following week to make sure she did and she assured me that she had.
To this day I have NOT received my refunds from either state. Since then, I have called/texted and spoken with Tanya NUMEROUSE TIMES.
So many times I can’t even begin to count and EVERY time she has told me that she has contacted “them” and has not heard anything back from them.
I of course paid someone else to file my 2017 taxes in October and asked them to look into this matter as well and they were able to get an answer from BOTH states within 24hs.
BOTH state said they did NOT have a return on file for 2016. Which means Tanya NEVER sent in my 2016 state returns to AL or GA and has been lying to me this entire time!
Their site claims that they have a 100% Satisfaction Guarantee, so I would like my $140 back.
Especially since I had to pay this other CPA another $100 extra just to fix the MESS that Tanya has caused!
I think they should compensate me for that as well bringing it to $240, because if Tanya had done her job correctly like I paid for in the first place I would have long had my refunds and would have never had to pay someone else to clean up after her.
I think that is the least they could do. Tanya should be glad that’s all I’m asking for.
This could have been VERY BAD if I had owed either of the states.
So, let’s see if they hold true to their 100% SG and if anyone in this company has any integrity at all.