The Tuttle Group
Ron Was Short And Borderline RudeHow The Tuttle Group got such good ratings is beyond me.They did my initial pre-approval in a timely fashion, but when it came time to compare rates, they just disappeared.
Ron was short and borderline rude in his email response when I told him I wanted to compare rates.
They never got back to me until I told my realtor their lack of a response and magically I got a phone call from his assistant.
I asked if they ever created an estimate and she said Ron did.
I then asked if it could be emailed to me so I could see it and she said she would have Ron send it over.
Did he? No. A week later, still without an estimate, I got a phone call from his assistant asking to set up a meeting.
Without me ever seeing the estimate, what are we going over!? Imaginary numbers pulled from the air? I shouldn’t have to ask multiple times to get a copy of the estimate.
If I agreed to those rates/numbers, I would have NO proof whatsoever.
They were incredibly prompt in getting my private information and then disappeared.
I would never do business with them.
I recommend that if you are using the Tuttle Group to make sure that Oakwood Mortgage is not the loan processer.
I used the Tuttle Group to refinance a mortgage. The Tuttle Group are mortgage brokers that were using Oakwood Mortgage Group as their Loan Processer. I can only say that the Tuttle Group (Andy & Ron) were a pleasure to work with.
They were very kind, professional, and timely, but unfortunately, they have paired with a Loan Processer that is HORRIBLE. As a result of Oakwood, my loan did not timely close. Closing was rescheduled no less than 3 times. Their communication was horrible.
It was been over a month since closing and I am still receiving document requests from the Oakwood. I expressed my concern to the Tuttle Group and I was assured that they were aware of the problems. I recommend that if you are using the Tuttle Group to make sure that Oakwood Mortgage is not the loan processer.
I’m curious how long ago was this?
Thank you
This type of information is the kind of fuel I need.