The Doctor

The Most Unprofessional

This is by far the most unprofessional establishment I’ve ever been to. The staff is unorganized and the Doctor/Intern/Nurse Brian is extremely rude and unknowledgeable.

He has no sense of comustomer service or compassion for the customers.

I’ve spent numerous of hours following up with the staff to confirm if prescriptions were submitted, and they weren’t.

I wasted so much time scheduling appointments just for the appointments to be rescheduled.

I’ve had my religion insulted by Brian and I do not appreciate it.

I questioned him about an letter that he failed to deliver from last year, and he had the audacity to get upset with me and proceed to raise his voice.

Because he was in the wrong. This place has gone to hell since my first initial visit and I do not recommend this place to anyone.

I will be visiting a new doctor.

Is The Doctor a legit?

The Doctor is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 5 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is The Doctor located?

The Doctor is headquarted at 7531 Santa Monica Blvd Ste 101A West Hollywood, CA 90046. You can contact The Doctor by dialing (323) 746-4657 or visit their website thedoc.la.

How much monetary loss is incurred by The Doctor’s customers?

According to The Doctor’s customers, a monetary loss of US $3698 has been reported. The severity of entire incident reports is high.

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5 Reviews on The Doctor

  1. A kind and knowledgeable staff

    Everyone at this facility was exceptionally kind and warm. My nurse practitioner was very knowledgeable and made me feel incredibly cared for. I have been hospitalized before and can be really nervous about illnesses getting worse quick. This staff made me feel very reassured throughout the appointment without making me nervous but also giving me the information I need to feel comfortable and that I understand what is going on. Highly recommend.

  2. Quick service and pretty easy paper work.

    Quick service and pretty easy paper work. The office was kind of a mess tho. Other then that I was in and out and ready to go in no time

  3. He is very on the ball and I would certainly recommend him.

    I saw Will and he was very patient and attentive and was keen to get to the bottom of my problems. He is very on the ball and I would certainly recommend him.

    There was a slight mix up about cost of blood tests by the receptionist but the doctor did his best to smooth out the matter.

    Overall, Im very happy with this doctor and will be making them my GO TO doctor and would not hesitate to recommend them to my friends and family. A great find!!!!

  4. I focus on personality and relationship when choosing a physician.

    I focus on personality and relationship when choosing a physician. I use the first visit as a litmus test. First impressions are EVERYTHING. The staff appeared to be personable with their patients. I was in and out with ease, checked on my problem, done.

    Nice experience. Easy. Pleasant staff, came across knowledgeable and very friendly. And Free Parking! I mean…..the consideration of NOT charging patients to pay for parking to SEE THE DOCTOR, should really be applauded.

  5. Scammer

    Been going for years, won’t be back after the recent changes. Walked in and not a person knew my name.. time to move on

Reviews: 5
Reported Loss : 3698 $
Severity : High
Reported by : Anonymous
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