Wow. Bad experience! I’ve worked in healthcare for over 17 years, this is thee worst experience I’ve had by far.
I recently moved and was looking to establish care. I finally found a NP in my network that was accepting new patients.
Was booked out about 3 weeks which is ok, I understood. I drove into the city from Pacifica and paid an awful lot for parking.
I was greeted by a friendly staff member then taken to the exam room.
That’s when things got weird. Tara didn’t shake my hand, introduce herself or ask any health questions whatsoever other than my family history.
She basically stood in the corner typed my pre-written information into the computer without even looking at me or talking to me. (gotta get it in the CPU to charge me) I had to bring up the fact that I was concerned about my cholesterol!
Her advice? Cut back on butter and cheese.
Smh. Then she goes onto say that a couple medications I’ve been on for over 5 years were “out of her comfort zone”.
And no, not opioids or narcotics..a sleeping aide and anxiety pill, really? (Still typing in the corner) She didn’t even ask why I was taking them!
She never listened to my heart, lungs…nothing.
Every routine visit I’ve been to they’ve at least done that! I was handed a 5 page referral sheet and then recommended I book a physical!
You can’t introduce yourself to me but you want me back for a physical? Again, $$$.
I’m thinking at one point she WAS caring but no longer judging by the review dates.
Anyway, that was the extent of our visit. She says “we’ll waive your co-pay for today”.
I don’t even have a co-pay! Bottom line , a Nurse should care and Tara sure didn’t show it.
She never asked how I was feeling or anything.
So taken back, I forgot to ask about the rash on my chest. She’d probably refer out for that too.
I am just so disappointed and feel that she lacks empathy which is so sad as she is a NURSE PRACTITIONER.
Maybe she’s great at Pap smears but I’ll never know, her complete disregard for my feelings left me in tears, thanks parking guy for asking if I was okay….you cared more than Tara.
At least her office staff is friendly.