I will do everything in my power to let as many people as possible know that this is a blatant scam! The website looks legit with a picture of a doctor and the option for live chat or WhatsApp.
I ordered something for $330 including express shipping, 2 days after I sent the payment I got an email off the courier company asking for an additional $299 for insurance and was instantly panicked.
I immediately contacted both companies, the attitude from customer service on the live chat was friendly and professional before I sent the money, they assured me it was fully insured and 100% guaranteed
However after the money was sent the exact opposite attitude came out, no response from my emails to them or the couriers, no response from WhatsApp when I did get a response on the live chat it seemed like it was a few stoned teenagers in a room having a great laugh at the expense of the victims!
They even called me names like “haha crack head” they were literally laughing at the stupidity of the customer and it’s the worst kind of scam because they don’t even try to deny it!
My partner made inquires as a new customer and was told they use 3 well known courier companies such as Fed Ex or DHL but the company that emailed me were called Express Couriers LTD upon investigation, the address the couriers listed is not theirs.
The website address doesn’t match the company name and the number doesn’t ring so they are partner scammers looking to extract and additional $300 from a naive trusting person who was already ripped off!
Also Stonermarketplace doesn’t have an address listed and on Google maps they’re nowhere! I will not be getting a refund and I have never dealt with a worse company they are cold, calculated heartless scam artists
They will go to hell for robbing innocent people with no remorse and worst of all they think its funny!
Hopefully I can get the site taken down to wipe the smug smiles off their faces!