Specialized Loan Services is the worst loan servicing outfit ever! They deserve negative stars. Nobody knows how to do their job.
They assume the customer is always wrong and all they can do is argue.
Their servicing fees (paid to them by mortgage investors to collect and account for your mortgage payments) must be cheap because their is no other reason to have them to deal with borrowers.
I sent them a full payoff of my mortgage just so that I wouldn’t have to deal with them anymore.
They rejected the payment and sent it back to Wells Fargo (certified funds, slightly more than the full amount due)!
What a bunch of complete and total ass hats.
The Consumer Financial Protection Bureau should force this company to shut down.