Auto loan experience First I applied for loan and was appoved for $22k but was having issues with trade in & credit report so I thought refinancing would be easier….WRONG valued by them for $13k, so I needed another $2k, they would approve for that somewhere else.
Now Shell always claims to help with credit full of BS.
THEY ARE WORST AS THE BIG BANKS, So after 24hrs wait on an email question reply this is want I sent them…
I already called and talked with someone yesterday. She’ll FCU proclaims to help people did credit issues which is full of ****.
If you will only approve refinancing auto loans for the value of the cars how is that helping anyone.
One if one gets the loan at value or below they might as well trade it in.
Second you offer 90 days deterred payments in that 90 days a person could pay off credit cards limiting there debt.
So if you don’t put all that into consideration. Why do we deal with you and your false claims on helping people.
You’re not really helping anyone at all, to me your just as bad as the big banks.
I will definitely out my reviews in this bank. Now I have issues with Capital One they & my past money issues got me in the credit issue I’m in.
Yet that bank granted me the car loan I’m in even if it’s at 18% apr at least that’s a chance.
So how is Shell FCU helping people. Now I’m considering removing my deposit and going back to Capital One bank & I left them for you, thinking you would be better.
Now I see I was completely wrong, you would even put the difference about my car value on another loan.
So once again I’m like why am I banking with She’ll FCU. If you want more business you need to improve you judgement on people.
Now please forward this to your managers, loan officers, etc people that make all the decisions, no wonder you cannot keep employees at your banks.
If you want a bank to prosper then you have to consider the people.
The good part is that at least I make all my payments on time.