After enduring a few years of constant robo-style phone calls from Navient, I decided to start the New Year by fighting to get them off my back.
So I answered the phone and I *waited* for a live person to pickup on the other end of the robo call. [Sigh!]
The guy from Navient was very professional, but I had to endure a bunch of personal questions so that he would realize that I am *not* the person they’ve been trying to find to collect money.
I wasn’t happy about answering personal questions posed by a stranger on the phone, but what else could I do to stop the constant harassing robocalls? Turns out, my name is different; my gender is different.
My age is different (I graduated from college over 30 years ago); and the last 4 digits of my social are different.
No surprise to me. Sooo…why the heck did Navient harass me with multiple robo phone calls every single day for years? Ugh!
Now, at last, the calls have stopped. Such a relief.
There oughta be a law against this unreasonably broad fishing expedition Navient engaged in to find a deadbeat by quite literally harassing an innocent person. A pox on their business.