Brian is nice enough, but consistently leaves out important details of the loan process that are really critical for borrowers.
Example 1: I tried to secure a re-fi based on reasonable comparable units, in my condo complex.
Brian agreed with my analysis, I paid for an estimate (about $600) and it came back way low.
To be clear, this isn’t the fault of Residential Lending… but I was not counseled by Brian as to this possibility. So I’m out $600.
Example 2: I called him again! I decided to move from my condo, and buy a new primary residence.
He had all my financial details, I described the situation, he worked with my RE agent while I was out of town and provided an approval letter, and I made an offer.
Long story short, he came back to me and said, “you have to sell the condo first”!?!?
Geez, information that would have been useful, BEFORE I MADE AN OFFER!
Lost that place, obviously… but not another $600, thankfully.
Another note of caution: Brian talked to me a lot about his financial motivations, and ultimately that’s true of any broker, but anyone with reasonably good credit is better off at their bank, or Credit Union… any other broker, actually.