RefiJet

Worst company ever

I used them to refinance my truck and they got me in tough with Hughes FCU. Hughes has been great and I’m a member for life….. HOWEVER, The loan officer with RefiJet,

Mike Few was pushy and wouldn’t take no for an answer for Gap Insurance an extended warranty, even after I told him multiple times I already had it.

To get him to drop it I agreed to take Gap Insurance.

Two weeks later I spoke to Patty Cabrera and asked to cancel the gap insurance.

Well she sent me the form to cancel it on Aug 29 and I sent it back that day.

She confirm she got it and I would get a refund within 6-8 weeks.

Well fast forward nearly 3 months later I still have received it.

I spoke to her again on 10/23 and she said she would let me know.

I never heard back from her. So I reach out to her again.

She tells me the check was sent to my lender on 10/23.

I asked my lender and the never received it.

I find out today 11/15 that they’re going to now send the check to the lender.

They won’t answer me when I ask them why it wasn’t sent on the first place.

So it wasn’t even sent on the 23rd. Guess what Patty escalates it twice, the first one never contacted me…

The second one contacts by text, not a phone call but a text… Guess who it is, Mike Few.

He tells me the check has to be sent to the lender even though I’ve told them it’s paid off and I have the payoff statement that every other company wants for proof.

Apparently, that’s not good enough and it has to go to the lender for “proof” just so they can turn right back around and send it back to me… I’ll be surprised if it is even sent.

I guess I’ll be going to the Feds and the CFPB to file a complaint again their company…

To beat it all, Mike tries telling me “since it’s taking so long, we’re giving you a full refund.”

Guess what Mike, it was cancelled within 2 weeks so you were legally obligated too… He’s supposedly a manager now and acts like he’s doing me a favor. And this was all by text!

Worst company ever

Is RefiJet a legit?

RefiJet is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 8 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is RefiJet located?

RefiJet is headquarted at 7555 East Hampden Ave Denver, CO 80231. You can contact RefiJet by dialing (800) 260-5355 or visit their website refijet.com.

How much monetary loss is incurred by RefiJet’s customers?

According to RefiJet’s customers, a monetary loss of US $852 has been reported. The severity of entire incident reports is medium.

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8 Reviews on RefiJet

  1. Shady practices - do not engage

    Lies, all lies.

  2. Dont use this company they suck big time…..

  3. Poorly trained reps

    The representative that I dealt with gave me 3 different quotes for my monthly payment. Originally $175 a month, then became $206 a month, then became $236 by the time the proposal was delivered to me. I spent hours on the phone and my laptop, took a hard credit check all based on misleading information given out by poorly trained reps. When I questioned why I had been misinformed twice, I was called by the rep so he could say “sorry” and hang up. Look elsewhere for your refinance.

  4. I received excellent customer service while refinancing my car loan.

    I received excellent customer service while refinancing my car loan. The process was relatively easy, and the associate was quite able to walk me through it. I’ll truly be saving some money on this loan now.

  5. Was told I was approved then told I needed extra documentation.

    Given the run around since May 29th. Was told I was approved then told I needed extra documentation. Was then told my loan for fully approved and that the payoff check would be overnighted to the previous lender late June. Previous lender has still not been paid off as of today and now I’m being told it could take weeks more until that happens.

    I have 3 different people that have told me my payoff would be made within 3 business days of my new loan funding. Now I am on the brink of 30 days late with my car note because I was told my new loan would be funded in time to make my new payment my July 13th.

  6. BEWARE this company is filled with morons.

    I have attempted to get refinancing via this company for 1 month now. nothing but bullshit…. I keep getting texts at work and told they cant help me only at inconvenient times.

    this worker keeps harassing me at work during the day and cant seem to stop lying about basic crap I keep calling him on.

  7. Was told I was approved then told I needed extra documentation.

    Given the run around since May 29th. Was told I was approved then told I needed extra documentation. Was then told my loan for fully approved and that the payoff check would be overnighted to the previous lender late June. Previous lender has still not been paid off as of today and now I’m being told it could take weeks more until that happens.

    I have 3 different people that have told me my payoff would be made within 3 business days of my new loan funding. Now I am on the brink of 30 days late with my car note because I was told my new loan would be funded in time to make my new payment my July 13th.

  8. BEWARE this company is filled with morons.

    I have attempted to get refinancing via this company for 1 month now. nothing but bullshit…. I keep getting texts at work and told they cant help me only at inconvenient times.

    this worker keeps harassing me at work during the day and cant seem to stop lying about basic crap I keep calling him on.

Reviews: 8
Reported Loss : 852 $
Severity : Medium
Reported by : Anonymous
Views :