Worst Customer Service Ever! I cannot believe Primary Residential Mortgage.
Someone called me at 8am letting me know that our mortgage was past due….even though we have a 15 day grace period we always pay around the 7th-10th.
They said that on the 2nd of the month they start calling people because it is delinquent and they note that on our account.
The loan officer we used has since switched to a new company as I’m sure we will refinance soon to get out of this loan!