Probably the worst experience I’ve had at a Patients First Medical Clinic. From the moment I walked in to the moment I walked out I was shocked by the lack of professionalism.
Had an appointment at 9am for possible strep throat, came in 15 minutes early to fill out paperwork but was ignored until 9 and then asked to begin paperwork, so I knew timeliness wasn’t their strong suit from here.
The medical tech that brought me to my room talked down to me explaining things as if I was an idiot, all while smacking on her bubble gum.
Still not impressed but hoped that the owner and main physician Dr. Bennett would turn it around. Was disappointed to see that he wasn’t any better.
Was almost 45 minutes later than my scheduled appointment, he was extremely rude, spoke down to me, didn’t believe my symptoms and seemed to be in a hurry to get on his way.
I had to tell him to look in my throat a second time to see the ulcer on my tonsil.
He didn’t take my claims that I have recurring tonsil problems very seriously and made me feel stupid for even coming in.
As I checked out, was once again met with unprofessional staff who did even seem to know what she was doing.
Had to listen to Dr. Bennett reprimanding his staff right in front of me.
Very disappointed with this clinic and will certainly not be going back in. Save yourself the trouble and go anywhere else in town.