Optimum First Mortgage

No Responsiveness As Expected

Optimum First Mortgage is difficult to work with. I was seeeking a refinancing in March, sent Alfredo the required document and we discussed the rate and lock.

I waited for a long time without any rate lock. So I wrote a review about my experience.

That prompted management to to look into my loan. I was promised to have the loan processed fast.

Based on management feedback, I revised my review and added few stars.

Today, it is 6/30 and I am still in the darl on my loan. No responsiveness as expected.

The new loan officer that was processing the loan had a death in his family as I was told.

I emailed that loan officer offering my codolensces but asking about the status of my loan and informing the company that I have to seek another company due to the 3 months delay in its processing.

Unfortunately, I lost valuable time and gained nothing but frustration from my experience with this company.

I have no choice but to give this company one star so I be useful to potential customers in evaluating this company from my experience with them.

Is Optimum First Mortgage a scam?
Optimum First Mortgage is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Optimum First Mortgage legit?
First Optimum First Mortgage is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Optimum First Mortgage’s consumers?
There is/are 7 review(s) posted about Optimum First Mortgage and it indicates that the severity of the scam is Medium.
Where is Optimum First Mortgage located?
Optimum First Mortgage is located at 8900 Warner Ave, Fountain Valley, CA 92708, USA. You can contact Optimum First Mortgage by dialing (714) 415-3203 or visit their website optimumfirstmortgage.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Optimum First Mortgage’s customers?
According to the report(s), US $3767 was the total loss incurred by Optimum First Mortgage’s customers.

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7 reviews on Optimum First Mortgage

  1. Ilyas Gilmore

    I have no choice but to give this company one star so I be useful to potential customers in evaluating this company from my experience with them.

    This company is difficult to work with. I was seeeking a refinancing in March , sent Alfredo the required document and we discussed the rate and lock. I waited for a long time without any rate lock. So I wrote a review about my experience.

    That prompted management to to look into my loan. I was promised to have the loan processed fast. Based on management feedback, I revised my review and added few stars. Today, it is and I am still in the darl on my loan. No responsiveness as expected. The new loan officer that was processing the loan had a death in his family as I was told.

    I emailed that loan officer offering my codolensces but asking about the status of my loan and informing the company that I have to seek another company due to the 3 months delay in its processing.

    Unfortunately, I lost valuable time and gained nothing but frustration from my experience with this company. I have no choice but to give this company one star so I be useful to potential customers in evaluating this company from my experience with them.

  2. Claude Graves

    We worked with Brandon Castaneda on a loan to put in a pool.

    We worked with Brandon Castaneda on a loan to put in a pool. Brandon was responsive, knowledgeable, and solution-oriented. He made the process effortless! I couldn’t believe how easy he made it. He worked with the underwriter to make sure we sailed through.

  3. Jesse Mallinson

    Give them a try.

    This company worked very hard to make sure I was a satisfied customer after a misunderstanding with one of their reps. The management of this company wants to make sure it’s customers are happy. Give them a try.

  4. Vivian Clark

    Do NOT go with this company.

    Michael was extremely responsive and helpful. He fixed all the errors that our previous refinance company made. We will definitely be referring our friends to Michael!

    (Our previous refi company was Cashcall. Do NOT go with this company. They are extremely friendly and responsive at first , but once they get your business, they are MIA. We had to go through the notary process TWICE because the first time, they misspelled my husband’s name.

    They also said that they were going to remove my parents’ names from the title. They did NOT fix any of these mistakes. Michael made sure that everything was corrected.)

  5. Jerry

    No issues and processed witin the Lock Period. March 2019

    Had no issues and good experience in March of 2019. Worked with John Smith.

  6. Jim Dunnings

    Great Company

    Came across this website and thought it was strange because I have funded a loan with this company and had no problems. They are licensed to do business in 10 states and have great reviews on a lot of different websites. There is no scam here, not sure what this website is doing.

  7. Madison

    Nice, Give them a try

    I funded my loan with them and had no problem at all. They are one of the only companies I found that had 5 stars on Yelp of all the lenders I checked that were licensed in a lot of states.

Reviews:7
Reported Loss :3767 $
Severity of Scam :Medium
Reported by : Anonymous
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