It seems like NRL is where bad loan originators go to work. I should have heeded the warnings of other reviews.
My builder pressed me to use Nicole Solari and her team to buy our first home.
After issuing our pre-approval, which stated that everything- including my income had been verified, Nicole and her assistant Bailey ‘discovered’ several things that could have been avoided up front, such as the 12-month rule for discharging debt that is on your credit report, but you don’t pay for, in my case this was a lease that I co-signed on with a family member.
The other thing was a changed balance on our credit report, this balance reported on September 14th- days after our contract was executed and was not discovered until October 5th.
Our loan was delayed 15 days at first and another 5 days after that.
I’m not entirely sure what the underwriting department at this lender does, but is is surely not underwriting loans.
The underwriter assigned to our loan had the file for over a week and when I asked Nicole if we could speed things up she cautioned me about ‘prodding’ the underwriter otherwise she might “delay or sabotage” our loan. In what business is it okay to even entertain the notion that someone might intentionally mess with your life like that.
The decision to go with this lender cost me and my family over $5,000, a month and a half and even more money extending our lease and finding somewhere to live within a day.
Worse yet, the underwriter then made a decision to not approve our loan on the grounds that part of my income, verified by my company, that I pay taxes on- was not income causing our loan to be denied.
Throughout this process in the last week we sought updates, myself being a seasoned Real Estate agent, knows that a file should not take weeks to be underwritten.
When called, Nicole did not have answers and the conversation escalated (understandably so as we missed two trips due to the extended closing date and spent tens of thousands of dollars by then to close) to the point of her blocking phone numbers.
Way to run into the fire. Now we have no house. Do not waste your time, money or effort on this sham and unprofessional operation.