I was scammed and it was not just me. I read the reviews later and found out that they have not even one good review online. These guys are abusive and do not let you complete your sentences and cancel the chats on their website. I was turned down more than five times. And, now, I cannot even connect with these guys. They have blocked me or something. Whatever it is, they are not getting away with this. I talked to some guy named Tommy Chong and he was very deceptive. He promised that the orders would reach me on time. I ordered few vape pens. I had few amounts with my Google giftcard and they said that they redeem the card for processing the payment.
Hence, I paid through the same giftcard and they took all the money that was available with my account. Later, after a week, when I did not receive the order as promised, I contacted the chat support. I asked them to check my order. The guy on the other end asked me to wait and then told me that the order is not processed yet. That is why it has not arrived and the tracking Id is also not shared with me.
I was completely shocked. When I told him about the promise that Tommy made, he told me that the shipping could not get through because of my ignorance of the details. He said that the order is done, however, the shipping cost remains. I was the one at the fault for not paying the shipping cost. When I wanted to ask more about the same, the guy shared a link and asked me to pay the shipping cost. The shipping charges seem to be too pricey and completely unjustified.
This made me even more angry. However, keeping calm, I asked the guy to just connect me to Tommy. And, he cancelled the chat window. At first, I thought, it was a bad internet connection. So, I tried to contact the chat support again. And, the same thing happened. As I asked about Tommy, I was disconnected.
Not just that, these guys keep abusing you when you ask for a refund. After a week, when nothing seemed working, I asked to refund the giftcard amount to my Google account. To this, they started talking insane and asked me to Fu** Of*. I was taken aback. This is completely not what I expected. Companies do lie, but I have never experienced a customer care representative talking so harshly in the past.
I tried to connect with them a few more times asking for a refund. But all I got were abuses. Later, I could not even connect through chat support. Wasn’t that a scam you just heard? Yes, these guys do scam me. They took my money. I did not receive anything and when I tried to talk them into refunding my amount, I was neglected as I never existed.
Tommy did promise me a lot of things. He seemed polite at first and genuine. I guess, he knows the tricks to convince others. He is supposed to do that for scamming people. And, he does it with complete accuracy. There was not a single instance when I was not able to find out what’s going in his mind. He must be laughing inside thinking he made another one fool. But this does not end here. You got one and I got zero. The war continues. I am going to spread the word as much as possible. And, you will be paying one day.
I will write my feedback on as many online review websites as possible. I am going to tell everyone what these guys are up to. The matter of fact is that there are already so many disgruntled customers. And, this company is still thriving. This disappoints me a lot. However, I will do my bit and tell the world about these guys. The company is fake and rips people out of their balance.
If you ever come across this website, do not forget to cancel the cross sign on the right up corner of your browser. Or else, you know what is going to happen next, you will be defrauded.