Mark Yang

What a joke of an agent, a company and an industry

This is as much about Allstate and insurance as it is about Mark and his office. I have had Allstate for my two cars and new home, no claims, no tickets or accidents. My rates have gone up but I stayed with them because I was lazy to look for other insurances.

Recently I have detected a problem with my home. When I spoke with Mark the first time he said it isn’t Allstate’s problem. The second time I asked him about it he emailed me the following “Allstate will most likely not cover that scenario since it was not a sudden loss caused by a peril like lightning, as one such example.

You can always file a claim; however, the policy that you have will remove the 20% claim free discount as well as add a surcharge whether Allstate pays out or not.” What a joke of an agent, a company and an industry.

Is Mark Yang a legit?

Mark Yang is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Mark Yang located?

Mark Yang is headquarted at United State. You can contact Mark Yang by dialing (206) 547-9917 or visit their website agents.allstate.com.

How much monetary loss is incurred by Mark Yang’s customers?

According to Mark Yang’s customers, a monetary loss of US $900 has been reported. The severity of entire incident reports is high.

Write a replay to Mark Yang Cancel reply

Your email address will not be published. Required fields are marked *

3 Reviews on Mark Yang

  1. Reply to Dustin

    on December 18, 2019
    Dustin, When you asked about the damage to your roof which was caused by faulty manufacturing, I advised you to continue the work that was already being done through your builder because Allstate and all other companies out there only insure certain perils like fire, wind, hail as examples, but not for manufacturing defect. You did not seem sure about what I said the first time, so you called back. I told you that I would speak to a claims advocate just to make sure and you agreed to it. When I spoke to you the second time, I told you what our claims advocate told me, which was the same information that I gave you previously. Also, I reminded you that if you were to file a claim, regardless of whether or not money was paid out, that it could affect your premium if the claims adjuster was utilized (claims adjusters get paid to inspect). In assessing your overall situation, I did not feel that it would have been to your benefit had that happened, since the repair was already being done, and most likely the claim would not be honored because of how it started. I’m sorry that you feel frustrated, but I was only trying to point you in the right direction and give you the best advice that I could as your agent. I would not in any way have stopped you if you wanted to file a claim because that is your right. If you would like to discuss further, you can always call our office.

    Mark Yang
    Darracott, Yang & Associates

  2. Compliance

    Dustin, When you asked about the damage to your roof which was caused by faulty manufacturing, I advised you to continue the work that was already being done through your builder because Allstate and all other companies out there only insure certain perils like fire, wind, hail as examples, but not for manufacturing defect. You did not seem sure about what I said the first time, so you called back. I told you that I would speak to a claims advocate just to make sure and you agreed to it. When I spoke to you the second time, I told you what our claims advocate told me, which was the same information that I gave you previously. Also, I reminded you that if you were to file a claim, regardless of whether or not money was paid out, that it could affect your premium if the claims adjuster was utilized (claims adjusters get paid to inspect). In assessing your overall situation, I did not feel that it would have been to your benefit had that happened, since the repair was already being done, and most likely the claim would not be honored because of how it started. I’m sorry that you feel frustrated, but I was only trying to point you in the right direction and give you the best advice that I could as your agent. I would not in any way have stopped you if you wanted to file a claim because that is your right. If you would like to discuss further, you can always call our office.

    Mark Yang
    Darracott, Yang & Associates

  3. On multiple occasions, Mark tried to sell more insurance without addressing concerns with my existing policy.

    After twenty years of loyalty to Allstate for my insurance needs, I can definitely say that my experience with Mark’s agency drove me far, far away from anything Allstate. Their complete lack of accountability for poor communication was impressive, and the “it’s not my problem” attitude that Dustin describes above is a real thing.

    What’s crazy is that Mark and Cathy Darracott assigned themselves to my account as local agents about 18 months ago, not my choice, but didn’t see any problem with it at the time. I couldn’t have been more wrong about that.

    Twenty years of business with Allstate with no issues, no accidents, then my account gets picked up by Mark’s office to start the downward spiral. Multiple unnecessary policy changes, incorrect withdraws from my checking account, and just a plain rude attitude.

    On multiple occasions, Mark tried to sell more insurance without addressing concerns with my existing policy. It’s a shame, really, because I’ve never written a negative review like this…ever. In fact, the last review I wrote was actually solicited by Cathy (Mark’s associate), encouraging me to give them a five star review on google and another site. Amazing.

    1. Misunderstanding

      John, we are a family run agency and we pride ourselves in providing our clients with top notch service, especially lifelong clients like yourself. We appreciate your loyal commitment to the Allstate brand and apologize for any miscommunication or misunderstanding that has happened in the past.

      The reason why we offer other products in our agency, is so that our customers can benefit the multiple policy discounts. Our goal is to make sure that you have the best coverages, and premium because we want to make sure that we can reduce your exposure, but also enhance your protection. I’m sorry that you feel like we are “selling your more insurance”, because we are more than that.

      You can always call our office if you want to discuss the issue as well.

      Mark Yang
      Darracott, Yang & Associates
      206-547-9917

Reviews: 3
Reported Loss : 900 $
Severity : High
Reported by : Anonymous
Views :