Mariner Finance

Not Dood Customer Service

I received a check from Mariner Finance because I qualified for a loan.

I did read the APR,I also knew I had 10 days before my first payment was due.

And was fine with that because I wasn’t going to keep it open for that long, I cashed the check and went online to their website to pay the loan back, but was told they couldn’t process my request, then I received an email stating the same thing, and that I would be getting a phone call withing the next 24hr so I could log in.

I finally received that phone call, the first business day after my 10 day grace period, and now she wanted me to give her all kinds of bank information over the phone and now I’m being charge an additional $2.58 a day because I’m late making the first payment, which I wanted to do when I tried doing it online.

This is not cool, I had mentioned the email, and she states that “OH yeah that was me” WHAT, yes that was you, now you want to call me past my 10 day grace to have me give you my bank and routing number over the phone to make a payment.

NOT going to happen!!!!, and you are not going to waive the couple of days interest because you never contacted me, after I told you I was waiting for your phone call from almost 2 weeks ago? I guess that good for the business but not good customer service,

Very doubtful if I’ll ever do business with you again!

Is Mariner Finance a legit?

Mariner Finance is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 4 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Mariner Finance located?

Mariner Finance is headquarted at 5465 S 76th St Greendale, WI 53129. You can contact Mariner Finance by dialing (414) 386-5459 or visit their website marinerfinance.com.

How much monetary loss is incurred by Mariner Finance’s customers?

According to Mariner Finance’s customers, a monetary loss of US $3203 has been reported. The severity of entire incident reports is high.

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4 Reviews on Mariner Finance

  1. POOR CUSTOMER SERVICE

    This has been a nightmare. I can’t say the customer service is terrible because it’s non-existent! The people in the branch are fantastic, but if you make the mistake of completing your application online as I did – good luck!

    Their claim that the money will be in your account within 24 business hours of verification documentation being received is LIES!! I applied and was pre-approved on 7/6. I received the request to upload my documents on 7/7, which I did immediately. It is now 7/12, and my application is still “under review”!

    I’ve called to follow up, and my only option is to leave a voice mail. I’ve left several voice mails! I’ve sent a few emails! No response! Nothing!

    The reps at my local office want to help me, but their hands are tied unless the corporate office transfers them the loan, which I can’t get anyone to do because they won’t respond to my calls or emails.

    This is the worse experience EVER!!! I caution anyone aware from using this company if you need funds are urgent or time-sensitive!!

  2. I highly recommend for anyone not to deal w/this place because they'll tell you one thing then do another.

    I’ll never take out a loan w/this place. Earlier this year, I got behind on my payments due to financial reasons, So they put out a judgement for garnishment, But we were able to work out a payment agreement, But when I called and told them I was filing for bankruptcy and stopped making payments,

    They decided to a hold/garnishment levy on my bank account so that they’ll get the amount balance that I owe, Instead of going thru the proper process of going to my place of employment first. I highly recommend for anyone not to deal w/this place because they’ll tell you one thing then do another.

  3. Awful business.

    Awful business. If you don’t like paying double on a loan because of 100% interest rate then DO NOT go through these people. Poor customer service. They harrass you if you are a month late.

    How do the people that work there sleep at night? They need to shut down like Cash Advance has due to 100% interest and being sued for it. It will soon come for this joke of a company.

  4. Please do not finance through them! A total ripoff!

    Please do not finance through them! A total ripoff! Think twice before using them. You don’t need anything out there this bad unless you enjoy paying more to interest than principal. Scammers!

    I hope to God they get exactly what is coming to them. The government should not allow such things to happen. If I can keep one or two people from using them then I guess I’ve helped someone out. Hate them and so happy I’m almost done using them.

Reviews: 4
Reported Loss : 3203 $
Severity : High
Reported by : Anonymous
Views :