I don`t have a good experience with Loanontime. I started to refinance my home loan two months ago.
At the begining I have been told that I have 60 days after they lock the rate.
After almost 30 days they told me that the lender penalized me %0.25 because I was late but part of the delay was them asking more and more documents over and over and late replying my emails.
I accepted the penalty but after nearly two months and a lots of delays from them with the excuse of waiting for the lender, I have been told that my loan got denied from lender because I have an unpaid 401k loan.
They could have told me before hands. My brother has the same issue with this company at the same time with me.