Here is what happened. We were turned down for our loan by our first broker because we needed 20% down.
We could only do 15% down. When I first contacted Lenderfunnel they assured me they could get the loan for us.
I rushed all documentation needed within 3 days. We contracted with Lenderfunnel on May 9th this year and had pre-approval.
But for reasons unknown this loan went on and on. It is now 10 August and we are still waiting for it to be approved.
That is over 3 months. I would not refer this company for one reason.
The communication and follow through is lacking.
Many times I could not get my questions answered even when nudged, and when it came to following through to complete things that were said were going to happen, I felt I had to do the job I was paying Lenderfunnel to do.
Even when I pointed this out, Ed Macias continued to make the same mistakes, and would not take responsibility.
I don’t think that’s right. And if we were treated this way, other people probably are too.
My husband and I have had our own successful small business for over 30 years and if we made a mistake we took responsibility and did not keep making the same mistakes.
Ed might say he did get the loan for us once this closes, but after all this time we now have enough to put down 20% and could have gotten the loan from someone else much faster and with less headache and worry.