Avoid Kiel mortgage at all costs. Here’s what happened to us: we were told to modify our loan application.
First closing date came and went. We were told to modify it again. Second closing date came and went.
We were told to modify it again…third closing date went by, and we were then told that our loan was being denied…with no explanation whatsoever.
We consequently lost our dream home that we had spent months searching for… we are also out the $3,000 we had to pay for the inspection, the appraisal, and the earnest money to the sellers for the delay / extension.
Kiel mortgage caused us an unprecedented amount of stress, anger, and heartache.
They did not communicate well with us at any step of the process…we always had to deal with a “middle man” who wouldn’t return our calls until 4:50 pm on the supposed closing day, if at all.
Their incompetence is incomprehensible… we actually feel victimized. This has drained us so much we don’t have enough energy to fight with them and still look for / buy another home, so we are moving on.
You should know that we have perfect credit and have paid off other properties… we are in shock that this happened to us.
You should also know that we were “pre-approved” by them, which we now know means nothing at all. If we could give them zero stars we would.
Take our advice and take your business elsewhere… they are not worthy of your trust.
Response to comment below:
Yes, it is absolutely Kiel Mortgage we’re writing about. The reason you can’t find my name is that I wasn’t the primary on the loan, but my signature was required… three times, due to Kiel Mortgage’s ineptitude around closing.
We forgot to add that after you caused us to miss the first closing date, you said you could do the second one, at a significantly higher interest rate.
We were not at all happy, but it was our dream home, so we reluctantly agreed, which ended up not mattering, since you didn’t keep your word.
I’m sure you would really like us to remove this review. Maybe now you have small taste of what it’s like to really, really want something and not get it, like what you caused to happen to my friend and his mom (who now has to move into a trailer, by the way).
So yes, it is Kiel Mortgage who is responsible for this fiasco, and no, we will not remove this review. People need to be warned about how you operate.
Finally, don’t respond to this post again. The only way we will ever interact with you from now on is through lawyers.