We used Russ Kessler & Ballenger, LPA to file taxes. He made repeated errors, some of which were egregious including filing paperwork with the IRS that had my name misspelled and my birthdate incorrect.
He also failed to provide documentation of our residency even after we asked if it was needed, and failed to file a 2441 for our daycare expenses (a standard form for which some software even has a pop-up prompt… seems hard to miss).
We’ve been hounded by the IRS regarding these mistakes, and he has the audacity to charge us his steep hourly rate to correct them.
Although even after we paid him an additional $120 to “correct” the residency issue, it was not resolved and we didn’t receive the refund we were due (which we only found out after we followed up with the city ourselves after another several months passed).
In the end, we’ve had to correct everything ourselves, resulting in hours on the phone and hours of additional paperwork.
He also doesn’t typically respond to email and when he does, the email is brief and lacking important detail, often leaving us more confused.
I would not recommend this firm for taxes.