Kessler & Ballenger, LPA

Customer Service

We used Russ Kessler & Ballenger, LPA to file taxes. He made repeated errors, some of which were egregious including filing paperwork with the IRS that had my name misspelled and my birthdate incorrect.

He also failed to provide documentation of our residency even after we asked if it was needed, and failed to file a 2441 for our daycare expenses (a standard form for which some software even has a pop-up prompt… seems hard to miss).

We’ve been hounded by the IRS regarding these mistakes, and he has the audacity to charge us his steep hourly rate to correct them.

Although even after we paid him an additional $120 to “correct” the residency issue, it was not resolved and we didn’t receive the refund we were due (which we only found out after we followed up with the city ourselves after another several months passed).

In the end, we’ve had to correct everything ourselves, resulting in hours on the phone and hours of additional paperwork.

He also doesn’t typically respond to email and when he does, the email is brief and lacking important detail, often leaving us more confused.

I would not recommend this firm for taxes.

Is Kessler & Ballenger, LPA a legit?

Kessler & Ballenger, LPA is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Kessler & Ballenger, LPA located?

Kessler & Ballenger, LPA is headquarted at 7650 Rivers Edge Dr Columbus, OH 43235. You can contact Kessler & Ballenger, LPA by dialing (614) 888-3185 or visit their website kesslerballengerlaw.com.

How much monetary loss is incurred by Kessler & Ballenger, LPA’s customers?

According to Kessler & Ballenger, LPA’s customers, a monetary loss of US $2547 has been reported. The severity of entire incident reports is medium.

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Reviews: 0
Reported Loss : 2547 $
Severity : Medium
Reported by : Anonymous
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