I came Kaiser Permanente First Street Medical Offices to pick up my medicine that I ordered in the pickup line while I was waiting.
I was the only person there at the pick up line however there was a gentleman at the drop off-line so the cashier named Jennifer Randall decided to call him up first which I thought that was rude because this is pick up not a drop off line!
So I asked her is this not the pick up line? And then she answered me well he was here first.
I just didn’t think that was good members service by Jennifer Randall.