People who want a decent mortgage banker needs to stay away from Jon Byler, who used to work at GMAC but joined Everbank in 2013.
I don’t have anything negative to say about Everbank itself. This review is specifically for this incompetent person.
This guy is the quintessential example of how a bad mortgage banker can ruin your deal.
He pays no attention to details, flakes out of appointments time and again, sometimes even at the last minute when I already showed up in person, he suddendely he claimed he had an “important meeting” somewhere else and asked for a low level incompetent assistant to take care of the meeting who knows nothing about me or the process.
It’ was such as a frustrating experience to deal with a flaky person like that I decided to ultimately go elsewhere.
Thanks to him messing up my paperwork, I lost a great opportunity to submit a timely offer for my dream home.
His excuse: I’m just too busy, I have other important customers to work with.
Yes, we know you have people with fatter pocket to chase after, but that does not give you the right to ignore basic professional decency?