John Jung

He Lacked In Communication

I can see how John can be efficient in getting you approved. He will do whatever it takes to get it done.

However, he was so concentrated on getting us the approval that he forgot to listen to what WE want.

He lacked in communication. For example, he only gave us two hours to lock our rate before before it went up, and he notified us via email!

During working hours! Rates are a big deal, and costs us thousands in interests!

When confronted him as to why he couldn’t pick up the phone for something so crucial, his excuse was that he was on vacation.

I would recommend that when he’s on vacation that he doesn’t take on new clients.

I’m not sure if he’s hard working or just didn’t want to lose out on commissions.

I’m a first time home buyer and this was not the experience I was hoping for.

Is John Jung a legit?

John Jung is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is John Jung located?

John Jung is headquarted at 555 W 5th St Los Angeles, CA 90013. You can contact John Jung by dialing (213) 300-4677 or visit their website trupathrealestate.com.

How much monetary loss is incurred by John Jung’s customers?

According to John Jung’s customers, a monetary loss of US $3455 has been reported. The severity of entire incident reports is high.

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2 Reviews on John Jung

  1. I highly recommend him.

    John is a life savior. My husband and I had an awesome experience. He looked for the best rate when we bought and refinanced our home. He kept my husband and I updated and if it weren’t for his dedication and hard work to accomplish his work with such tenacity, our experience wouldn’t of been exciting and stress free. We didn’t feel stressed because he made us feel that we were important. We felt like we were his only clients however, WE KNEW that in reality he had many clients because he’s awesome.

    In addition, I recommend him for your loans, refinance and anthing else. He goes out of his way to help even though he’s not working for you anymore. He advises us when we have issues with our home and directs us to the solution. Time after time, he has been a life savior. He has solved so many financial concerns and he’s been so caring and diligent. I highly recommend him.

  2. Having worked with him before it made things go very smoothly.

    We’re really glad we had John throughout the whole process of getting the house two years ago and then refinancing at the beginning of this year. Easygoing in manner but very hardworking, knowledgeable, and full of energy, John always responded to our questions quickly and made the whole process a lot easier to deal with.

    Aside from John I also have to thank the internet, email, and pdf’ing documents because I don’t know how all of this would have been done without it. So much paperwork!

    Thankfully John was always on top of it and also gave us a great heads up when rates lowered. Having worked with him before it made things go very smoothly.

Reviews: 2
Reported Loss : 3455 $
Severity : High
Reported by : Anonymous
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