Read the fine print. You must have ALL recommended service work done. This is where they get you and actually make money from offering you a free oil change since all other service work is over priced. IF you don’t want to let them change your fuel filters (30 min work tops start to finish and $30 in parts) for $200-250 then they simply refuse to do any other work. Its a shame I had bought my last two cars there and didn’t have an issue with this until this last oil change. So I was shocked when he told me that and argued a bit to which instead of diffusing the situation the kid working there became agitated and snappy showing me that fine print that is really vague and never mentioned when telling you about the free oil changes for life. I will not be back. It could be that I had been flagged since I had given them a less than glowing review back to Nissan when they kept my new 45000 truck for a month working on it and still didn’t get everything fixed while I drove around an Altima that had been smoked heavily in when I needed a pickup and can’t stand the smell of smoke.