Active Duty Military DO NOT use Zimmerman for property management for the wright Patterson Area. They have very poor communication.
We used them for two years after we PCS’d, their rates were good. charged 10% fee but no money down and wont charge finders fee for renters.
The checks to us were on time but we received none of the late fees if the renters were late.
The issue with Zimmerman is communication. we’ve called a few times, emailed and received no response.
We received no yearly or biannual updates on the property, as far as I know they never inspected it.
We didn’t feel connected at all to our investment. When I severed our contract with them in favor of another property management company, they billed for an HVAC service that was 2 months prior for an amount over the agreed $100 limit.
I understand it was an emergency service but even a follow up a week later would have been acceptable, but a bill two months afterwards and only after we told them of us leaving was sketchy.
Additionally the bill receipt said they needed to change the furnace filter, which is the tenants responsibility and the bill should have went to the tenants…. they brag that they are a family business, the problem is that the family isn’t qualified to run the business.