Infinite Tax Solutions did not serve me well. They screwed up my spouse’s SSN leading to all sorts of issues that I am still having to sort out.
They got a refund amount wrong by over 1/3! Less of course (not more) than what they said I would receive.
They charged almost $500 for two years’ of returns that have created nothing but headaches for me.
I would have happily paid them that amount had they done things right.
My taxes aren’t even that complicated so getting these things so wrong suggests they don’t know what they’re doing or just don’t care.
They said they corrected the SSN error, but as it’s been over two months and I am still waiting on my refunds, and still talking to IRS everyday about their stupid error, I would guess they didn’t do that right either.
Avoid these people, unless you want to be talking to the IRS way more than you should. No refund, no apology either. Terrible service.
Update: Alicia, yes it was your firm and you know it. I do not use my real name on Yelp and you know that too.
You just made a bad situation worse now by lying in a public venue about an authentic review. Just stop.
If you reveal any additional personal details about me in this forum, I will take all appropriate action, so just stop now.
Admit your mistakes, learn from them and strive for excellence in all things.