Houston Metropolitan Federal Credit...

Could Not Process The Loans

Applied for “their Holiday Loan”, Houston Metropolitan Federal Credit Union could not process the loans nor handle the volume of requests they receive, nor return quick decisions.

It was difficult to get to the loan department (either one was put on an extensive hold or was transferred over to voicemail) and if for some odd chance (and I’m talking like one would have to have won the Lottery to have one of them picked up the phone) one did get to speak to anyone in the loan department to inquire/ask for information regarding the loan application/process (liken to pulling teeth from the employees themselves).

They were not friendly, personable and sometime down right “nice-nasty”.

Is Houston Metropolitan Federal Credit Union a legit?

Houston Metropolitan Federal Credit Union is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Houston Metropolitan Federal Credit Union located?

Houston Metropolitan Federal Credit Union is headquarted at 608 E Tidwell Rd Houston, TX 77022. You can contact Houston Metropolitan Federal Credit Union by dialing (713) 699-0795 or visit their website hmefcu.org.

How much monetary loss is incurred by Houston Metropolitan Federal Credit Union’s customers?

According to Houston Metropolitan Federal Credit Union’s customers, a monetary loss of US $4585 has been reported. The severity of entire incident reports is high.

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2 Reviews on Houston Metropolitan Federal Credit Union

  1. They were not friendly, personable and sometime down right "nice-nasty".

    Applied for “their Holiday Loan”, they could not process the loans nor handle the volume of requests they receive, nor return quick decisions, it was difficult to get to the loan department (either one was put on an extensive hold or was transferred over to voicemail) and if for some odd chance (and I’m talking like one would have to have won the Lottery to have one of them picked up the phone) one did get to speak to anyone in the loan department to inquire/ask for information regarding the loan application/process (liken to pulling teeth from the employees themselves). They were not friendly, personable and sometime down right “nice-nasty”.

  2. I have never banked with a credit union where I had an issue getting a live representative on the line.

    I’ve been calling both locations since 10am this morning. It is now 3:05pm and I cant get anyone on the phone. I sit on the phone for 15 plus minutes just to get an recording that states I am the first caller in the the que and then it just hangs up. This is absolutely ridiculous! I have never banked with a credit union where I had an issue getting a live representative on the line.

Reviews: 2
Reported Loss : 4585 $
Severity : High
Reported by : Anonymous
Views :