Grand Crowne Resorts

Grand Crowne Resort’s new membership plan is a scam

My wife and I are among the old members of Grand Crowne Resorts Branson and have been updating our membership from more than 5 years. We were always happy with what it had to offer and never felt any problem. However, this time when we were on our vacation at Branson Missouri, we attended our owner update to check the new plans.

We were excited and thought this time also Grand Crowne will come up with something exciting. I even asked my wife to get ready early as I did not want to miss any point.

They started with the presentation. I did not find anything new and was waiting till the end for the surprise package.

I got one, but not in our favour. It was a scam. I realized it as soon as they announced about it. The membership has certain points and there are privileges according to the points earned. However, what they asked for was totally unreasonable. I was about to file Lawsuit against Grand Crowne Resorts but avoided due to the terms.

The new plan offered 20,000 more points for $10300 apart from the closing fee. They also asked to increase the maintenance amount with extra $500 in addition to $800 that we were already paying per year.

They also demanded that the old deed would be forfeited and the new one would be held in a trust. This trust will be controlled by Capitol Resorts which in turn is owned by Grand Crowne Resorts.

I think, Grand Crowne Resorts’ management thinks that customers will not pay attention to what they have to say and will upgrade the plan blindly. But, they are wrong and have forced me to review my old plans. Who knows I can find any hidden agenda.

We have been through this same scam 6 years back with a different company and know how worse the plan is. What all we got was less vacation and had to pay more. We were not even able to enjoy our entire timeshare as the company rented it for making money. And this all was possible because the deed was owned by a trust.

I am not going to repeat it and would like you guys to give it a thought. It is your hard-earned money. Spend it on something worthwhile.

Is Grand Crowne Resorts a legit?

Grand Crowne Resorts is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 10 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Grand Crowne Resorts located?

Grand Crowne Resorts is headquarted at 405 MO-165, Branson, MO 65616, USA. You can contact Grand Crowne Resorts by dialing +1 417-332-8404 or visit their website grandcrownebranson.com.

How much monetary loss is incurred by Grand Crowne Resorts’s customers?

According to Grand Crowne Resorts’s customers, a monetary loss of US $11110 has been reported. The severity of entire incident reports is extremely low.

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10 Reviews on Grand Crowne Resorts

  1. New Capitol Resort owners scamming timeshare owners!

    At our ownership meeting a man approached us whispering about we re long time owners and don’t want another timeshare so he was going to take us into the other room. Asked for our ID and proceeded to have us watch a video on a vacation plan or membership. Then we go sit at a table with him and he goes on and on about we need to transfer our timeshare into new program….cost would be offset by giving weeks back for them to use…..this sounds like you will come out enough to pay the huge increase in yearly fee they charge….”not a maintenance fee” then they go on to say it is a investment?????
    First, they don’t tell you that only if they manage to book your week you get paid. Second they never incorporated the 13,000 to join in the equations either.
    We did not want the program then we’re told our current maintenance fees would be going up 11% when I said the amount he then said oh no there are only about 35 members left and we would have to pay for all all improvements and the 11% was over the full maintenance of grand crowne. This is a scare tactic for sure.
    Grand crowne had a salesperson scam people years ago(we were a part of that) and was cought and put in prison for this….the exact same sales pitches these guys were selling.
    Don’t do it, the are tring to get your deeds. Why if they are so invaluable???
    Think real hard and don’t get sucked into their scams!!! Just a way to get you to pay more and no benifit!

  2. Grand Crowne, Grand Scam

    Several years ago my wife, daughter, and I attended a four-hour “ninety-minute” presentation by Grand Crowne in Pigeon Forge, Tennessee. Rather than delve into the dozens of specifics, I will just note that the whole operation had all the hallmarks of a sleazy, high-pressure scam. We were finally able to escape after I made it abundantly clear that we would not pay thousands of dollars for “points” that had no value other than what Grand Crowne chose to assign to them. There are no guarantees that you will ever be able to book a reservation, and that has become painfully clear to numerous Grand Crowne timeshare owners who have been paying maintenance fees for several years but have never been able to get a reservation. In essence, when you buy a timeshare from Grand Crowne, you are at their mercy, and it appears that Grand Crowne has no mercy–only unmitigated greed and shameful deception.

  3. WORSE PLACE EVER

    THIS PLACE IS NOT THE PLACE YOU WANT TO SPEND YOUR VACATION IN .. SOME SCAM PROPERTY THERE SENT US TO THE GRAND CROWN SO WE CAN SIT THROUGH A TERRIBLE SCAM TO BEGIN WITH .. THAN THE 5TH NIGHT WE WERE THERE I CALLED FOR CLEAN SHEET S AND CLEAN TOWELS AND AFTER WE PUT THE SHEETS ON THE BED WE STARTED FEELING BITTEN WE COULD SEE THE BED BUGS … PACKED UP AND LEFT …. ANOTHER OLD MAN WAS PACKING UP ALSO AND TOD U SOMETHING WAS BITING HIM HE WAS LEAVING TOO …… FILTH THE YOUNG GUY THAT DELIVER THE STUFF LOOK SO NASTY AND SCUMMY ….. NEVER AGAIN AND I WILL LET EVERYONE KNOW STAY AWAY FROM THAT RESORT ………

  4. Truth be known!

    There is a situation going on with Grand Crowne Resorts, compliments of the developer who brought Capital Resorts (now Capital Vacations) into the picture. Capital Vacations is the scammer! I cannot say that loud enough.
    Owners, hang on to your deeds, say NO loud and clear to sitting through a presentation with Capital.
    Ask your questions and do your dealings through the Resort Infomation Office currently housed at the Grand Crowne Resort, Golf View Drive, overlooking Thousand Hills Golf Course.
    Through a court order, you must get your parking pass from a Capital Vacation Concierge, but say NO to the presentation.
    DON’T LET THE TICKET/MONEY OFFERS DRAG YOU IN.
    DON’T ACCEPT THE OFFER TO GO IN FOR AN UPGRADE!
    We are very happy with our Grand Crowne/Surrey Vacation/Carriage Place Resort Ownership.
    Let the Information Office show you how to use it and own at a much lower cost. (IF you are interested in purchasing)
    No high pressure there!

    1. Say no to member updates

      We always say NO the the meeting and gifts. They then call me on my cell and say I need to come to the meeting and I say no again!

  5. I totally agree..we were scammed badly.

    We traded a time share and were lied to throughout the whole thing and now can not get anywhere decent. Nothing is as good as our old resorts with Monarch Vacations and we were not told we would have to MAKE up for all the fees not paid by others. Total Scam! So upset.

    September 24, 2018

  6. Misleading and liars

    We traded a time share for a Gold Crowne resort while visiting The Lodges in TN. We were totally lied to throughout the entire process and unfortunately spent a lot of money and this was the first bad experience with a Time Share so feel very stupid. The salesman said they were expanding and going to have all the new resorts since there are so few now and then we find out the one we thought was our home site was in fact not at all and we can never get into it. They have so few to offer and the ones we have been too are so much older and not nice. We were also not told lies about our maintenance fees. One of the reasons we traded was to be able to drive vs fly and lower fees..wrong on both counts. Maint fees were lower the first year then we were told they are based on the delinquency..so we have to pay for those that are delinquent! Never heard of this. I desperately want out of this scam but have researched and not willing to pay $4000 and up to get rid of it. I feel entirely duped and stupid. Don’t want to have to pay $199 exchange fee to go through Interval to get a nice place to stay since I have spent thousands on this one. I have tried talking to everyone possible but lawsuit I guess is my final option. Not willing to ruin my credit at this point.

  7. Ask Questions

    We bought our timeshare in 1998. We are very happy with it but work with the Grand Crowne Association NOT Capital Resorts. The developer, who got into financial trouble, brought in Capital Resorts to sell his remaining inventory and thus the Association was formed to protect the original owners. There is a lawsuit in process to get Capital Resorts out of there. They are the dirty scammers. The Grand Crowne Association, which is managed by Trading Places, is who you need to trust and deal with. Ask questions!!!!

    1. New Bill today !!!! more fees out of the blue!!!!

      Why have we got a bill to pay extra money now? We always pay our maintenance fees!!!

    2. Never Improving! Only getting worse! Bad Reputarions all over the world

      Capital owns Trading Places International now and they have the worst reviews. Always one star. It is pathetic!!! You must have an Attorney to stay updated on their tactics. They are low life’s!!! They only want money!! They charged assessment fees for 2023 and 2024 at the same time! I exchange a lot and Capital Vacations have a Nationwide poor reputation. I mean I was told that assessment fees come first then they will file bankrupt. Capital Vacations is garbage!!! All of the properties are poorly kept!! Run down!! They rent nice condos to Book it.com. Hotel.com. They are blood sucking greedy owners! What are they doing with the maintenance fees besides sticking cash into their pockets!!??? They are certainly not keeping the property clean. Recent reviews talk about bed bugs, poor furniture and very unclean premises. I haven’t seen many great reviews in over ten years. Their sales agents are bullies, and very unprofessional. It is very sad that they never get more than a one star. There are your very few that will give four to five stars! I mean very few!!! They never receive your maintenance fees on time because of many crazy addresses in New Jersey and wherever!! DO NOT BUY FROM THEM! I’ve owned for over 25 years and every since Capital has gotten involved, the properties are getting worse and worse! Blood sucking greedy owner!! I don’t ever see them improving. They spend most of their time scheming ways to steal from older owners who have invested!!! Scammers and God will make them pay!!! I’m saying all of this because just this morning I heard about Capital Vacations at an Out of State property through an Exhange company. Their reputation is very very poor! Absolutely no improvement. They sent a letter for owners to attend a zoom meeting. The meeting was fake. You were not even let in. It kept stating the Host has not joined the meeting! They are fake and have a nice group getting paid from owners maintenance fees!!! Very sad and the better business bureau has very poor standards listing them not good at all!!

  8. Money grubbing resort

    Have a timeshare with Grand Crowne but never able to use it because they never have any rooms when I call. Doesn’t matters what time of year. Getting pretty discussed with them. Tired of paying out money for nothing.

  9. DONT BUY A TIMESHARE

    Long story, my wife and I became Grand Crown owners in 2008, over the next 6 yrs we were never able to stay in the lodges due to availability and our limited point package. In 2014 my wife arranged a paid not points vacations thru a Grand Crown marketer to stay in Myrtle Beach on the pretense of sitting thru a 90 minute BS session for some gifting. We were put in a dump that we refused. We returned to the check in desk and after much haggling were put up at the Seaside. Very nice, however, over the course of the next 6 days we had to change rooms every night and even stayed off site on my dime one night. Upon returning for our BS session we were told that Grand Crown hack been purchased by Capital resorts. We were browbeat into spending an additional 9,000 to supposedly get a package that will be usable and become capital owners. Fast forward to 2016 we were invited to Louisville KY for an update. We were told our package was still insufficient to stay anywhere very long. I became irate and told them they were a BOTTOMLESS PIT left the meeting with my gift. Fast forward to fall of 2016 still wanting to stay in lodges. Guess what still not available . Used interval international paid an exchange fee and ended up in less than ideal lodging for 7 nights. Fall of 2017 Capital invited us to Branson for an update on the cheap and we purchased 2 additional nights on the cheap. Arrived at the Capital check in station to pick up our package and guess what, we were sent to the grand crown resort. Our accommodations were messed up with the pretense that they had been canceled. Got every thing straightened out. Staying for 5 nights. Got a call on the morning preceding the fourth night, you guessed it they had already forgot we had 2 more nights to stay. Had to get new room keys. Went to our BS meeting on 10/23/17 we were again told that our points were in adequate and that the salesperson that had originally pulled our file bailed out because he knew we were going to be problem children. The salesperson that talked to us was not informative and we still feel like we are getting the run around. Long story short, if anyone is considering a time share purchase THINK LONG AND HARD. THEY CAN TRULY BE A BOTTOMLESS PIT.

  10. Grand Crowne Resorts

    I do feel, they are scamming people by charging membership fees, apart from that they have had charged me some extra charges without my consent to charge my credit card.

    I have escalated an issue with my credit card company provider and they have said we can not help you to resolve this dispute due to the long time.

    I do not check my credit card statement often so that’s why i have missed to check statement and they have executed scam.

    Regarding their point system, it has some limited facility to use all the point in one time.. do you know reward point that bank provider as far as you use credit card or your bank account to fund.

    here you can not redeem all the point in one time as in bank you can redeem all the point in one shot, so what the hell they provide point system.

    I really do not recommended to use their membership program useless you are billionaire or millionaire and do not want mess up with just few thousand dollar but still I say its your hard earned money and you should better care of it

Reviews: 10
Reported Loss : 11110 $
Severity : Extremely Low
Reported by : Anonymous
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