Gotham Brokerage

The Agent Was Clueless

After paying for renters apt insurance with Gotham Brokerage for 10 years, we finally had a claim.

Our bathtub overflowed, causing damage to the floor tiles of about $800.

Traveller’s would not cover it, due due some small clause in the policy saying that because it was “under our control” and not our property, it was not covered.

It was not clearly written – fine print. I would not have imagined they would try to get out of covering this. Gotham was no help.

Besides that, they had me jumping through hoops for two weeks sending photos, documents and lease, before they realized they were paying nothing.

The agent was clueless and discourteous as well. I cancelled my policy immediately.

Is Gotham Brokerage a legit?

Gotham Brokerage is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Gotham Brokerage located?

Gotham Brokerage is headquarted at 75 Maiden Ln Ste 804 New York, NY 10038. You can contact Gotham Brokerage by dialing (212) 406-7300 or visit their website gothambrokerage.com.

How much monetary loss is incurred by Gotham Brokerage’s customers?

According to Gotham Brokerage’s customers, a monetary loss of US $3652 has been reported. The severity of entire incident reports is high.

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2 Reviews on Gotham Brokerage

  1. Truly personal attention and we felt very well cared for.

    I’ve used Gotham for over 10 years. I just had a leak that could have been very scary for us because it caused a neighbor to slip and fall. Gotham helped make it painless. Truly personal attention and we felt very well cared for.

  2. Barry was not what I needed in an agent

    Barry was not what I needed in an agent, I’m sorry to report. I ended up with a gap in coverage and a cancelled policy due to his lack of care.

Reviews: 2
Reported Loss : 3652 $
Severity : High
Reported by : Anonymous
Views :