I gave one star because I can’t give 0, horrible service, rude operator, very condescending and extremely not helpful.
DON’T do business with Flagstar Bank Wholesale Regional Office. Their Claims & Lost only wants to take your money from the insurance and then NOT DISPERSE funds back to homeowner.
The Loss Draft Supervisor acts like he is the VP of the bank and is EXTREMELY rude and obnoxious.
Also very arrogant and condescending, I guess everything trickles down from the top!
HORRIBLE BANK! If you invest in this bank, WITHDRAW!