First Centennial Mortgage
Customer ServiceWe worked with Mark Hubbard on a double application for a home that his real estate agent wife had listed.
We made an offer on the home and were told the seller required a double application and that we had to use the listing agent’s husband to do the second application.
It felt fishy and our real estate agent told us that she’d only ever seen a double application requirement one other time in her 30+ year career.
We jumped through all the hoops for Mark, provided pay stubs, tax info, and proof of funds (which showed 3 times the amount we listed as our down payment).
Mark grilled our loan agent, questioning the interest rate we’d gotten and requesting our loan officer’s internal company rate sheet (which is not only ethical but possibly illegal).
When our loan officer pointed out that it seemed like Mark was trying to steal our business – big surprise! – we ended up losing the house to another offer by only $5000.
We were not even given a chance to counter and I believe it had everything to do with the fact that Mark and his wife knew we wouldn’t be using him to fund the loan.
Mark didn’t even fully complete the loan application himself, he used our loan officer to do the leg work. Stay away!