Had a terrible experience today at Fast Tax Services. I was scheduled to meet the accountant at 11:00am and when arrived the front desk asked me if I had the list of items they indicated on a list.
They did not provide this list in advance of our meeting.
Afterwards, as i am checking through to verify that i have all the items they requested they asked to make copies of my 2018 tax info I brought with me.
While i verify i have all my documents, They made copies and gave all of it to the tax accountant.
Then, realizing i needed one form I proceeded to complete ( which could have been done with the accountant).
I Completed it at 11: 25 then I had to sit and wait until 12:10 while others behind me were seen.
Finally , at 1210 I left as I had been waiting way too long and the tax accountant was making no effort to meet with me.
Very disappointed and will not be going back to this tax accountant again.