Art used to be great but now Etax Service is awful. I will never come here and neither will any of my 8 family members that have been coming here for the past 5 years. Some longer.
This place is a joke now. When I had to go back to re-sign my tax refund after they messed my taxes up the 1st time this year, if basically all they did was add my W-2 in plus my EITC credits (which I could’ve done myself for free) if that’s all they did.
At first they tried to act like they helped me. Then finally they answered yes that’s all we did.
I said so basically I could’ve done this all myself without paying $180? They said yes.
I was disgusted. If I had not been down there 3 times in 5 weeks, which is a 45 min drive each way, I would have said forget it I’ll do it myself.
At that point I was annoyed & just wanted it over with.
Then I found I this great tax guy through a family member, who only charges no more than $80, he redid my taxes & imagine that got me $2,872.87 more.
Now I have to admen my taxes because this place messed them up so badly.
He also got me $988.12 back from last year, which I also filed with Art.
Well someone started them first then Art finished them both times.
Only for me to find out they didn’t even get me my full refund.
They got me exactly what I could’ve filed on my own.
Thankfully this other tax guy won’t be charging me a lot to redo my taxes after this place didn’t do anything to help me get any extra money back.
Expect what I could’ve done myself for free. Try it out before you go to them yourself.
See what you will get yourself back by doing your own taxes on the many free websites like Kredit Karma, just to name one, then get their quote.
You will see for yourself they aren’t helping people getting you a maximum refund.
They’re only getting you what you can get yourself FOR FREE.
They only care about how much they can make off each person.
Then they say you can either pay $180 now or have $230 taken out of your refund “because the bank charges $70”.
First of all the math doesn’t match $230 minus $180 is $50, not $80.
Secondly the bank doesn’t charge a penny to have your refund automatically deposited to your account.
I called my bank they said they don’t charge anything for automatic deposit, even for state or federal refunds.
I have them telling me that on recoding. I recorded every encounter on my phone.
So I’ll be looking into what laws they violated by all the lies they told me.
Do some research & DO NOT GO HERE!! I’ll talk to my new tax guy who NEVER charges more than $80 & see if I can post his name & # up here.
If I can I will update my review. But do not I repeat do not use this scam of place.
Go anywhere but here. Or get yourself your own free quote and compare it to their quote.
You’ll be amazed at how they do nothing to help to get a “maximum” refund.
This place is a joke. More than half their tax advisers are on drugs.
Uppers to keep them scamming people! Do not go here.
You’ll regret I sure did & so did 4 people in my family that went back last year & this year.