That was totally a bad experience. I will never consider Edwards Chevrolet-280 dealership anymore, and tell my friend this dealership is bad. I’m looking for a 2019 Camaro 2ss. I called in noon to check availability.
I made a reservation for the test drive same day at afternoon. The salesman told me the car has been hold for me and will be ready around 4 pm.
My friend and I drove 1 hr in the raining day from Tuscaloosa to the dealership.
When we arrived, the sells manager directly came out and told me the car has been sold at few mins ago.
I even never met the salesman who contacted me.
The manager said he could order a new one but I had to do all the paper work and promised I will get the car from him.
I don’t know if this is normal in US.