Dr. Thang Tran

There Is No Compassion, Sense Of Responsibility

My grandfather went to Dr. Thang Tran for years. He was dying of lung cancer, and had painful episodes of not being able to breath fully, and side effects from chemo.

We took him to the office to ask if there’s anything the doctor can do/prescribe to alleviate his discomfort. His reply: why do you even bother to bring him here?

I called the office for my dad, who was in pain (for something he had been seeing the doctor for), and asked if the MD can call Walgreens for a prescription.

The secretary snapped “no prescription unless  you come in”.

Which translates to = no money for us unless you come in (again).

A year later. My father was hospitalized for a gallbladder infection– Dr Thang, his PCP, never called or showed once!

During this stay, they discovered a mass in my dad’s kidney, and VMC did a biopsy to see if it’s malignant.

VMC said they could not disclose the result to us, and that it would be sent to Dr Thang since he’s the primary care provider who will disclose it to us.

We waited, and waited and WAITED. Can you imagine the fear, the anticipation of waiting to find out if you have cancer or not?!

NO calls from the MD. We spent hours on the phone trying to get through to VMC, only to find out the results were already sent to the doctor a month prior!

If you care about your health and your family’s health, do not consider going to this doctor.

There is no compassion, sense of responsibility, or professionalism here.

Is Dr. Thang Tran a legit?

Dr. Thang Tran is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr. Thang Tran located?

Dr. Thang Tran is headquarted at 969 Story Rd Ste 6060a San Jose, CA 95122. You can contact Dr. Thang Tran by dialing (408) 223-8818 or visit their website thangdtranmd.com.

How much monetary loss is incurred by Dr. Thang Tran’s customers?

According to Dr. Thang Tran’s customers, a monetary loss of US $5443 has been reported. The severity of entire incident reports is high.

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1 Review on Dr. Thang Tran

  1. Of all the times that I have visited this office, I have not heard a single staff member even slightly raised their voice.

    Had an annual physical exam today and thank god for their helpful reminder calls, otherwise I would’ve forgotten about my appointment. As always, beautiful staff with the nicest personalities and super attentive Doctor who addresses each need thoroughly. I had a problem with my insurance and my referral couldn’t be made, but the staff really went the extra mile to help me. Thank you so much, girls!

    Also, during my last visit to the doctor’s, I overheard a patient complaining about problems relating to their insurance. Some people need to understand that insurances and medical offices are not the same thing, so don’t give the staff a hard time simply because you are charged for the visit or your insurance expired. Why don’t you take that issue up with your insurance instead?

    And if you’re like me, going to the doctor’s might be scary. However, the office is beautiful and the atmosphere is calming, which for me, is a huge plus because it helps me feel much more relaxed.

    Of all the times that I have visited this office, I have not heard a single staff member even slightly raised their voice. Doctor never seemed to rush me and took his time answering all of my questions. My average time with the Doctor is approximately 20 mins (not including the time spent answering questions about my health), which is truly more than enough time to talk about all my problems and questions.

    My average wait time is about 15 mins, sometimes more, but have you ever been to a doctor’s office with little to no wait time? Of course not. Patience is key, everyone.

Reviews: 1
Reported Loss : 5443 $
Severity : High
Reported by : Anonymous
Views :