Dr. Stewart W. Mason

Front Desk Lady Is Horrible

This is a review for Dr. Stewart W. Mason’s office on Palm Ave for the visit on 8/9and 8/23. Dr. Mason is always great with my wife (I accompanied her to see the doctor).

However, the receptionist or front desk lady is horrible with a not-welcoming face (almost like she is disgusted by us).

I didn’t know what was with her. Maybe we didn’t speak good English? She seemed to be okay with others (who are white), though. I/we did feel welcomed at all.

Is Dr. Stewart W. Mason a legit?

Dr. Stewart W. Mason is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 4 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr. Stewart W. Mason located?

Dr. Stewart W. Mason is headquarted at 1374 East Alluvial Ave Fresno, CA 93720. You can contact Dr. Stewart W. Mason by dialing (559) 981-2600 or visit their website cvwha.com.

How much monetary loss is incurred by Dr. Stewart W. Mason’s customers?

According to Dr. Stewart W. Mason’s customers, a monetary loss of US $3214 has been reported. The severity of entire incident reports is high.

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4 Reviews on Dr. Stewart W. Mason

  1. Scammer

    Love Dr. Mason and his NP but the lady in the front office needs to be replace. She is straight out rude. I have read all the ratings before I make appointments and knew about the rude receptionist but wanted to give go experience it for myself.

    True to their complaints, she is not fit to be a receptionist with that unprofessional attitude. After filling out all the paperwork and answering her questions, she didn’t tell me that we were done but make me stand there waiting so long until I asked her if we were done.

    Each time after that she remains rude but I love the doctor and tried to ignore her and keep seeing the doctor until I have my miscarriage.

  2. Not sure who gave them licence to run Medical office.

    They dont see any urgency and simply asks to go to ER or Lab to get tests and even after reminding that test results reached, they dont call you back to tell whats going on. You need to call many times to get things done. Not sure who gave them licence to run Medical office

  3. I am surprise they haven't done anything about this rude receptionist.

    Love Dr. Mason and his NP but the lady in the front office needs to be replace. She is straight out rude. I have read all the ratings before I make appointments and knew about the rude receptionist but wanted to give go experience it for myself. True to their complaints, she is not fit to be a receptionist with that unprofessional attitude.

    After filling out all the paperwork and answering her questions, she didn’t tell me that we were done but make me stand there waiting so long until I asked her if we were done. Each time after that she remains rude but I love the doctor and tried to ignore her and keep seeing the doctor until I have my miscarriage. Now, pregnant again, I did not want to go back to see Dr. Mason but since we are switching to Kaiser for next year,

    I decided to go back and see him till then. I recently called to scheduled an appointment and I am passed 8th wk of my pregnancy and she told me the doctor won’t see patients after 8th wk. Seriously?? Then put me on hold after I was on hold for so long and came back on the phone to tell me that I can see the doctor. I have never heard of such thing. I am surprise they haven’t done anything about this rude receptionist.

  4. Not sure who gave them licence to run Medical office

    Dr Mason office is very irresponsible and also dont care for patients. They dont see any urgency and simply asks to go to ER or Lab to get tests and even after reminding that test results reached, they dont call you back to tell whats going on. You need to call many times to get things done. Not sure who gave them licence to run Medical office

Reviews: 4
Reported Loss : 3214 $
Severity : High
Reported by : Anonymous
Views :